Retail Sales Jewelry Clerical, Columbia Center

Job Overview

As a Clerical colleague in the Fine Jewelry Department, you are responsible for processing new merchandise and maintaining all the records for the department. You perform a variety of other support and administrative functions in this role. Most importantly, you provide an exceptional customer experience by ensuring that the customer is always the priority.

Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are typically scheduled 12–24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found ().

We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining one of our Colleague Resource Groups and make a difference through volunteer opportunities.

• Merchandise discounts
• Performance‑based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here ().

• Acknowledge customers in a friendly and helpful manner
• Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers and return‑to‑vendor merchandise
• Merchandise jewelry cases for new products, season changes, special events and clearance sales
• Pack customer sizing and repair orders for outbound shipment to the Jewelry Center
• Organize and file shipping, receiving, customer sizing, repair, sales and return documentation
• Assist in the inventory process and monitor supply levels
• Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping and Buy Online, Pickup in Stores (BOPS)
• Maintain orderliness and cleanliness of jewelry counters and area
• Adhere to Asset Protection and inventory control and compliance procedures
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

• Flexible availability, including days, evenings, weekends and holidays
• Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues
• Enjoy working as part of a team, as well as independently
• Resourceful and able to adapt quickly to changing priorities
• No prior education or experience required

• Maintaining a stationary position, walking and reaching with hands and arms
• Frequent use of computers and handheld electronic equipment