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Assistant Manager Customer Experience
Job in
Kennewick, Benton County, Washington, 99338, USA
Listed on 2026-08-11
Listing for:
J. C. Penney
Full Time
position Listed on 2026-08-11
Job specializations:
-
Retail
Retail & Store Manager, Operations Management
Job Description & How to Apply Below
C. Penney - - Responsibilities:
Merchandise Execution – Owns in-stock levels through replenishment and ensures high presentation standards;
Customer Service and Sales – Coaches team and oversees Manager on Duty program to ensure customers are serviced;
Omnichannel – Supports and trains on Omnichannel initiatives and processes;
Specialty Businesses – Drives sales growth in Fine jewelry, Window & Mattress and plans events;
Team Development – Sources and trains hourly associates; addresses performance issues and coaches in the moment
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