Associate Field Service Representative

Eaton’s Engineering Service & Systems Division is seeking an Associate Field Service Representative to join our team in Kennewick, WA. The expected annual salary range for this role is $56,000 - $83,000 per year. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

• Provide field service assistance to customers by supporting Eaton Field Service Representatives in transporting equipment to customer sites, performing installation, startup, maintenance, repair, and electrical power distribution equipment modification.
• Assist office personnel and field service team with assigned tasks.
• Assist with shipping and receiving.
• Perform warehousing and material handling.
• Prepare materials, test equipment and tools so that jobs are properly staged for success.
• Be responsible for both stock and special‑order inventory management.
• Maintain records and data entry around reports.

• Guaranteed 40‑hour base pay, eligible for overtime and travel premiums.
• Career growth, mentorship and safety training.
• Company toolkit and phone provided.
• Tuition assistance for ongoing learning.
• Leads program with bonus pay.
• Opportunities across 32 service branches.

• Proficient computer skills.
• Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
• Demonstrated ability to provide service and represent company interests in developing customer relationships to ensure long‑term customer satisfaction.
• Valid driver’s license in order to occasionally operate Eaton Fleet Pool Vehicles.
• Ability to obtain and maintain Department of Transportation (Use the "Apply for this Job" box below). qualification and comply with all DOT regulatory requirements, if required.
• Willingness and ability to work variable hours, including nights and weekends, and travel within the district/state/region/country based on customer requirements.
• Successfully complete and maintain compliance with Eaton’s safety program and policy.
• Submit to periodic customer‑required background and drug screenings.
• Perform physically demanding tasks, including standing, walking, stooping, squatting, kneeling, and reaching above, to, and below shoulder level; lifting, carrying, pushing, pulling and using hands to handle and feel objects. Frequently required to climb and regularly required to lift/carry up to 50 pounds; push/pull up to 50 pounds and occasionally greater than 50 pounds with assistance.

Basic Qualifications:

• High School Diploma or higher.
• Must be able to work in the US without corporate sponsorship now or in the future.
• Not offered relocation; candidates within a 50‑mile radius considered. Active‑Duty Military Service member candidates exempt from the geographical area limitation.
• Must have a valid driver’s license.

Preferred Qualifications:

• 2-year technical degree or similar experience in military training.
• Minimum 2 years of electrical or mechanical industry experience.
• Experience in basic testing and servicing electrical distribution and control systems.
• Forklift or industrial equipment operation.
• Experience in wiring, reading wiring diagrams, and understanding schematics.
• Proficient with hand and power tools for equipment assembly.
• Works well under time constraints and in stressful situations.
• Collaborates effectively with the team to meet project deadlines.
• Problem‑solving and logical thinking skills.
• Ability to obtain and maintain a valid TWIC card.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second‑chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act,…