Employment Consultant

Goodwill Industries of the Columbia is seeking a compassionate and dedicated Employment Consultant to empower low-income parents in their journey toward economic self-sufficiency. The Employment Consultant will be responsible for delivering comprehensive, person-centered case management services that support clients in achieving meaningful employment outcomes.

• Ensure all case management documentation is accurate, timely, and audit-ready, including client case notes, intake documents, billing documentation, employer engagement logs, funder communications, and required program tools.
• Provide comprehensive, ongoing case management services for individuals enrolled in the program, including completion of intake interviews, development and continuous updating of person-centered plans, and accurate database entry and maintenance of all required documentation.
• Utilize case management strategies to support employment outcomes, including assisting clients with job search and employment acquisition activities such as creating, updating, and submitting resumes and providing interview coaching.
• Maintain consistent case management follow-up, documenting all client and employer contacts to assess outcomes, address barriers, and adjust service strategies as needed; may attend interviews to provide direct support when appropriate.
• Initiate, schedule, and document routine case management meetings with clients to evaluate progress, identify barriers, and implement timely interventions in accordance with required timelines and program expectations.
• Partner with service funders as part of the case management process, including discussing referrals, assessing service alignment, providing input on acceptance/denial, and contributing to plan development.
• Maintain professional, collaborative relationships with all stakeholders involved in the client’s case management plan, including funders, employers, vendors, transportation providers, residential providers, and family members.
• Integrate employer engagement into case management practice by cultivating relationships through prospecting, labor market research, and community engagement to expand employment opportunities aligned with client goals.
• Safely operate motor vehicles for company business in accordance with all applicable laws, company policies, and insurance eligibility requirements.
• Follow all security policies and procedures to protect against injury, theft and misuse of company-owned property and information.
• Perform all duties in a timely, organized and efficient manner.
• Adhere to the highest level of confidentiality, keeping private all Human Resource, Client, and Payroll information. Safeguard documents by keeping them locked when unattended.
• Keep supervisor fully informed of any unusual or relevant organization information affecting services, staff and/or outcomes for the individuals served by the Agency.

Starting Rate: $23.00, with eligibility for annual performance-based increases. Maximum pay is $25.88, achievable through sustained good performance and years of service.

• Medical, Dental, and Vision Insurance: Employee and dependent premiums shared between the company and employee.
• Company-Paid Life Insurance: Coverage provided at no cost to the employee.
• Paid Vacation and Sick Leave: Accrued based on hours worked.
• Paid Time Off (PTO): Twenty four hours of floating holiday annually. Prorated based upon hire date in the first calendar year of employment.
• Additional Longevity PTO: Earned on the anniversary date of hire, based on full- or part-time status.
• On-Demand Payment: Access to earned wages before payday.
• Bonus Opportunity: Based upon performance and prorated based upon hire date.
• Technology Stipend: Each pay period commensurate with anticipated personal technology use for business.
• Access to Financial Assistance: Support for training, education, and career development to help employees advance in their professional growth.
• Retirement Savings Plan: Eligible to participate in a 401(k) or Roth IRA upon turning 18, with enrollment eligibility after one year of service and 1,000 hours worked in the first year (or…