Job Coach and DD Program Assistant- On Call

Description

This position will close for applicant screening on 07/09/2026 at 11:00pm Pacific.

The Job Coach & DD Program Assistant supports facility-based job training for individuals with disabilities within a Goodwill retail environment and in community settings. This role assists participants with skill development, task completion, and behavior management to help them successfully transition from a Goodwill training environment to independent community employment. The position builds and maintains positive, professional relationships with participants, parents/guardians, educators, vendors, funders, and Goodwill retail staff.

It is also responsible for maintaining accurate and timely participant case notes and documentation in accordance with Agency standards.

• Maintain contact with participants and community employers (including community work-experience training sites) to ensure job match/training meets the needs of both the participant and employer.
• Act as an advocate on behalf of individuals served by the Agency; may perform intermediary dispute resolution between participant and employer as work situation dictates; negotiate work schedules, job tasks and accommodations (if necessary) on behalf of individuals served.
• Maintain on-call availability between 7:00 am and 8:00 am Monday
  - Friday and report to the worksite within one hour when contacted. This includes responding promptly to calls, messages, or notifications and arriving prepared to perform assigned duties as needed.
• Perform job coaching to individuals with disabilities who need to learn job tasks on an individualized basis.
• Maintain case notes, participant follow-up, documentation and filing of appropriate data in established formats as required.
• Supervises, assists, guides and supports individuals with disabilities receiving job-training services at a Goodwill retail facility.
• Supports person centered training goals and employment plans and ensure that progress is being made.
• Implements appropriate behavior supports, including written Functional Assessments and Positive Behavior Support Plan as required.
• Network and coordinate resource/support services with appropriate providers.
• Model and coach for exemplary relationships between retail employees and program participants.
• Maintains healthy working relationships with funders, vendors, transportation and residential providers, parents and guardians.
• Follows policies and procedures as established by the Developmental Disabilities Administration, specifically those required by DDA Policy 6.13, and all other contractual requirements.

• Have the agility to work both independently and in collaborative teams.
• Are a self-starter with personal drive and initiative.
• Have excellent written and verbal communication skills.
• Possess the ability to negotiate and influence.
• Possess attention to detail and thrive in a time sensitive environment.
• Are a creative problem-solver.
• Are passionate about providing high quality customer service.
• Interact positively with ethnically, culturally, economically, and disability diverse populations.
• Want to be part of an energetic, positive leadership team whose focus is innovation and excellence.
• Are committed to working in a drug-free work environment.
• Can pass an established background screening process.
• Possess a valid state-issued driver’s license for at least three (3) years, good driving record, ability to provide own transportation, and proof of current automobile insurance.

$21.00, with eligibility for annual performance-based increases. Maximum pay is $23.06, achievable through sustained good performance and years of service.

• Paid Vacation and Sick Leave: Accrued based on hours worked.
• Paid Time Off (PTO): Twelve hours of floating holiday annually. Prorated based upon hire date in the first calendar year of employment.
• Additional Longevity PTO: Earned on the anniversary date of hire, based on full- or part-time status.
• On-Demand Payment: Access to earned wages before payday.
• Bonus Opportunity: Based upon performance and prorated based upon hire date.
• Technology Stipend: Each pay period commensurate with anticipated personal technology use for business.
• Access to Financial Assistance: Support for training, education, and career development to help employees advance in their professional growth.
• Retirement Savings Plan: Eligible to participate in a 401(k) or Roth IRA upon turning 18, with enrollment eligibility after one year of service and 1,000 hours worked in the first year (or 500-1,000 hours each year for two consecutive years). Enrollment entry dates are January 1st or July 1st.

Tri-Cities, WA. (We have several stores throughout the Tri-Cities)

Part-time nonexempt position. Days and hours are dependent on business needs, but will occur primarily Monday through Thursday from 8:00am- 4:30pm. This position is budgeted for a…