Case Manager - Vietnamese

This position is eligible for 10% field work specialty pay and 5% bilingual pay for hours worked.

Hybrid - The first 3 months in-office, then scheduled levels of telework until probation is complete.

This is a grant-funded position. Continued employment is contingent upon job performance/evaluation, continued funding of the program, and other appropriate County procedures.

As a bilingual Case Manager fluent in Vietnamese, familiar with the aging process and case management, you will manage a caseload, assisting clients in the Medicaid program. You will provide assessments of need, authorization, oversight, and monitoring of older and disabled client care plans with a laptop in the client’s home setting.

You are on the front line of our efforts dedicated to connecting older adults and adults with disabilities with services to help them remain safe and independent r assistance has a direct impact on our clients' quality of life.

Pierce County Human Services exists to ensure that every person in our community has the opportunity to live with dignity, stability, and hope. As the county’s community and human services department, we strengthen the local safety net by investing in programs that support people at every stage of life—from early childhood and youth development to housing stability, behavioral health, disability support, and services for seniors, veterans, immigrants, and refugees.

Working alongside nearly 170 community-based organizations, local governments, and nonprofit partners, we respond to both urgent needs and long-term challenges with compassion, accountability, and collaboration. Whether helping families stay housed, supporting recovery and wellness, connecting people to food and transportation, or expanding access to opportunity, our work is grounded in the belief that strong communities are built when people are seen, supported, and empowered.

Together with our partners, we are committed to creating an inclusive, responsive system of care that helps Pierce County residents not just survive—but thrive.

Learn more about the Human Services Department here.

We are looking for someone with case management experience who is diligent, detail-oriented, and a strong communicator. You will use your exceptional written and verbal communication skills frequently with clients, family members, and community providers to ensure services are being provided in accordance with the established care plan. We need someone who is prompt with responses and can act with a sense of urgency, as well as work well independently and as part of a team.

Throughout the onboarding process, you will meet with the Managers, Supervisors, and teams regularly to discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures. Pierce County offers professional development through the leadership development program, robust online learning, and other training opportunities throughout your career to ensure your success.

• Responsible for assessment, coordination of services, and advocacy of older and disabled adult clients.
• Provide formal reassessment at specific intervals to gauge progress and continuing needs.
• Develop, implement, and monitor service plans through regular contact with clients and service providers; participate in related case staffing.
• Must be able to travel to assigned work locations, including but not limited to field assessments.

• A Bachelor's degree in social work, gerontology, psychology, counseling and guidance, sociology or a related field AND
• Two years or more of…