Banking Customer Service Associate

Location: Fort Frances

Step into a rewarding role as a Banking Customer Service Associate with Alterna Savings. This full-time position combines member interaction with targeted financial solutions.

In this role, you will connect with members to provide exceptional service and advice, addressing their banking needs proficiently. You will be critical in promoting products, conducting transactions, and supporting overall branch objectives. Your proactive approach will foster both member satisfaction and cross-sales of services and products.

Key Responsibilities:

• Adhere to sales processes and practices

• Engage members to meet and exceed sales targets

• Identify and respond to complex banking needs

• Educate members on banking services and products

• Ensure accuracy in cash management and transactions

Requirements:

• Minimum of 2 years in customer-facing sales roles

• Required post-secondary education

• Experience in financial products is a benefit

• Strong problem-solving and communication skills

• Ability to collaborate effectively in a team environment

Leverage your banking expertise in a supportive team at Alterna, dedicated to transforming lives through effective financial solutions.
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