Planetarium Assistant

POSITION TITLE

Planetarium Assistant

Fox Cities Campus

$17.18 - $19.09/Hr.

Casual

5-10

Saturday 5:30pm-11pm

Hourly

Acts as a main contact for the public and internal customers. Performs a wide range of support to facilitate events and box office services for the planetarium. Serves as the primary contact regarding ticket sales, general information, and program schedules.

• 1.Operates box office, including handling ticket sales, greeting customers, and answering the phone.
• 2.Operates equipment related to displaying various shows and programs.
• 3.Provides administrative support to management staff including maintaining records, drafting documents, and assisting with creating and distributing promotional materials.

• 1.Collects and receipts money for box office. Prepares and deposits funds and reconciles cash box.
• 2.Answers phone, greets consumers, and schedules appointments and events as box office reception. Maintains a calm and organized reception area.
• 3.Provides or is back up to after-hours coverage.
• 4.Performs other related duties as may be assigned.

• 1.Reports to Planetarium Supervisor.
• 2.Works regularly with Winnebago County employees and the general public.

• 1.High school diploma or equivalent required.

• 1.Ability to work flexible hours including weekends, nights, and holidays.
• 2.Ability to establish and maintain effective working relationships with customers and co-workers. And ensure customers are treated with dignity and respect.
• 3.Ensure that paperwork and other record-keeping requirements are completed efficiently and in a timely manner.
• 4.Possess good communication and written skills.
• 5.Possess basic computer/keyboard skills.
• 6.Ability to effectively address and resolve conflict and to manage stress in a professional manner.
• 7.Ability to assume responsibility and to work well under minimal supervision.
• 8.Ability to meet deadlines and work effectively under time constraints.
• 9.Ability to operate a computer and familiarity with Microsoft Office, Word, Excel and other software.
• 10.Ability to operate equipment necessary for planetarium operations.

• 1.Ability to perform most work from a sedentary position, sit for extended periods of time, frequently stand and walk.
• 2.Ability to function in situations encountered in a normal office setting.
• 3.Ability to use standard office equipment including telephone, computer, printer, photocopier, and scanner.