Customer Service Management Trainee

Customer Service Management Trainee

Pay: $29 to $34 per hour with significant growth and earning potential.

Kenosha Branch – 12355 Uline Way, Kenosha, WI 53144

A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on‑the‑job skills at our state‑of‑the‑art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold – apply now.

24/7 operation – various shifts available with set schedules.

• Master all aspects of customer service management through a comprehensive hands‑on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

• Bachelor’s degree.
• Strong track record of customer‑focused service, teamwork and attention to detail.
• Prior leadership / management experience is a plus.

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one.
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

• Café featuring affordable daily meal options from local restaurants.
• On‑site fitness center and beautifully maintained walking paths.
• Best‑in‑class, clean, modern facilities.

Uline, a family‑owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug‑free workplace. All new hires must complete a pre‑employment hair follicle drug screening. All positions are on‑site.

EEO/AA Employer/Vet/Disabled