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Customer Service Team Lead - Inspire & Coach CX
Job in
Kenosha, Kenosha County, Wisconsin, 53142, USA
Listed on 2026-07-30
Listing for:
Uline
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Uline is seeking a Customer Service Team Lead for the Kenosha, WI branch. The role focuses on coaching Representatives to deliver fast, friendly, and customer-focused service that our customers love. The position offers growth potential and is based on-site in Kenosha.
Responsibilities include coaching on product knowledge, policies, and performance metrics, evaluating interactions, and providing regular feedback to improve efficiency and satisfaction. Strong communication is essential.
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