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Impactful Economic Support Specialist - Call Center
Job in
Kenosha, Kenosha County, Wisconsin, 53142, USA
Listed on 2026-08-12
Listing for:
WCA: Wisconsin Counties Association
Full Time
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Kenosha County is seeking an Economic Support Specialist/Call Center Agent in the Division of Workforce Development to determine eligibility for public assistance and issue benefits by calling and data entry. The role involves interactive interviews, reviewing cases, and guiding applicants through state and federal rules in a busy call center environment.
Required education includes a high school diploma; an associate degree is preferred, and experience in a call center or in customer service is
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