Sales Support Specialist

Job Description

Monday - Friday, 8am - 5pm onsite

Description

This role serves as a key point of contact for customers, managing quotes, order entry, delivery updates, and technical support while ensuring a high level of service and accuracy throughout the sales process. The position partners closely with the outside sales team, maintains detailed documentation, resolves customer issues in a collaborative environment, and contributes to departmental goals through strong communication, attention to detail, and a customer focused approach.

Essential Job Functions and Responsibilities:
The essential duties and responsibilities of this job are included but not limited to this job description – other tasks may be assigned and expected to be performed.

-Handles customer requests including quotes, orders, follow-up and delivery information.

-Provides customer service support, including providing technical information and explanations to customers.

-Fill orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs.

-Meet established order entry goals.

-Supports members of the outside sales team in daily activities.

-Accomplish department and organization goals by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments.

-Works well in a team environment to solve customer issues.

-Communicates issues and problems with management in a timely manner.

-Maintains superb attention to details.

-Maintains detailed documentation to support decision and ensure continuity of service.

Skills

Customer service, erp, sales support, quoting, pricing, data entry, kpi, microsoft office, qad, crm, ms office suite

Top Skills Details

Customer service,erp,sales support,quoting,pricing

Additional Skills & Qualifications

-2 years of manufacturing sales support or manufacturing customer service

- Experience in past role managing Product Knowledge

- Microsoft Office Suite

- Order Entry

-QAD software

-Detail oriented

-Multitasking skills

-Professional

-Task oriented

Experience Level

Intermediate Level

Job Type & Location This is a Contract to Hire position based out of Milwaukee, WI.

Pay and Benefits

The pay range for this position is $28.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully onsite position in Milwaukee,WI.

Final date to receive applications This position is anticipated to close on Aug 7, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

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