Student Success Advisor

Position type:
Staff – 37.5 hours per week

The Student Success Advisor is responsible for advising undergraduate Nursing students and managing student records. Responsibilities include academic advising, maintaining advising records, and fostering a sense of community and belonging within the College to support student retention, persistence, and success to graduation.

• Serve as student success advisor for a caseload of students through traditional academic advising and high‑touch, ongoing wrap‑around support for academic, personal, mental, financial and spiritual needs.
• Develop and maintain connections across campus and with external partners such as the Counseling Center, Educational Services, Disability Services, Student Development, and Financial Aid to develop resources for students.
• Collaborate with student services team to enhance student engagement and outreach.
• Work closely with other student support programs to increase student success and retention of diverse students and support recruitment, retention, academic success and graduation of disadvantaged and underrepresented minority nursing students.
• Proactively monitor student academic progress, appropriate course selection and college requirements to ensure timely intervention and graduation.
• Collaborate with faculty to provide holistic support for students and reinforce strategies for success within each course.
• Monitor, track, and maintain accurate records of all advising activities.
• Maintain, update, and monitor academic program plans of assigned advisees to ensure correct course projections and support student retention tracking.
• Interpret and advise students on university and college policies, curriculum requirements, and procedures.
• Serve as primary contact for advisees with inquiries about registration and academic forms, and secondary contact for scholarship applications.
• Coordinate scrubs ordering and CPR classes, create a scrubs lending/recycling program, oversee the student CNA application process.
• Support college events such as graduation and commitment to profession ceremonies by staffing various events.
• Serve on University and College committees.

• 1‑3 years of successful experience in academic advising, teaching, education, counseling, or student affairs.
• Experience working with students or in academic affairs, including advising, admissions, teaching and/or student support.
• Intermediate to expert computer skills with Access, Word, Excel, Outlook, Adobe, and SharePoint.
• Technical writing skills/experience.
• Ability to organize, coordinate, and prioritize work effectively.
• Strong collaboration, communication, presentation, and interpersonal skills.
• Experience in the development and execution of student‑facing events or programs.
• Ability to communicate and work effectively with diverse students, families, faculty, and campus departments.
• Ability to utilize tact and proper judgment while providing academic support to students, including understanding of confidentiality and ability to enforce FERPA.
• Strong interest in providing a positive student learning environment and promoting student success.
• Ability to represent the College of Nursing professionally to diverse constituencies including prospective applicants, families, alumni, and other College and University officials.

• Master’s degree or relevant work experience in student affairs or related field.
• Experience working with underrepresented, first‑generation, and diverse college students.
• Experience working with social determinants of education and health (SDE/SDH).
• Familiarity with academic and university settings.
• Knowledge of student development theories, retention, and student success principles.
• Experience with recruitment and public speaking.
• Knowledge of university and data analytics software such as Civitas, EAB, People Soft, and Image Now.
• Familiarity with the healthcare field.

It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state‑protected classification.