Desktop Support Engineer Kenosha, WI
Job in
Kenosha, Kenosha County, Wisconsin, 53142, USA
Listed on 2026-06-18
Listing for:
Tata Consultancy Services
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
Desktop Support, IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Desktop Support Engineer job at Tata Consultancy Services. Kenosha, WI.
Technical/Functional Skills - MUST HAVE SKILLS- Experience in Workstation and Hardware Tier 2 support (PC Hardware and software Support/Virtual Desktop/iPads/Printers/Citrix IGELS/Servers Support/Network Support/Workstation Patching)
- Ready to work in evening/night shift and provide on-call support for critical production issues
- Excellent troubleshooting skills
- Able to maintain a high level of confidentiality and professionalism
- Ability to effectively prioritize and execute tasks
- Strong customer-service orientation
- Effective interpersonal and relationship-building skills
- Ability to learn new technologies to perform day to day support operations
- Provide Tier 2 Support for Windows Desktop. Support Activities include: PC Hardware and software Support/Virtual Desktop/iPads/Printers/Citrix IGELS/Servers Support/Network Support/Workstation Patching
- Access management
- Escalate issue to appropriate teams if required and follow up for closure
Salary Range: $50,000-$55,000 a year
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