Syteline ERP manager

The ERP Manager, reporting to the Director of MIS, is a hands-on technology leader responsible for the performance, support, and continuous improvement of the ERP platform within a growing manufacturing environment.

This role serves as the primary owner of the ERP system (Infor Syte Line), with a strong emphasis on enhancing system utilization, reporting, and data visibility to support operational execution, financial accuracy, and scalable growth.

The ERP Manager acts as a strategic partner to operations and finance—translating business needs into practical, scalable ERP and data solutions, while maintaining direct involvement in system configuration, reporting, troubleshooting, and integrations.

This is a hands-on role requiring direct involvement in system configuration, reporting, data modeling, and troubleshooting.

Essential Duties and Responsibilities

ERP Leadership – Infor Syte Line

• Act as a strategic partner to operations and finance, ensuring ERP capabilities directly support business performance and decision-making.
• Own and lead all aspects of Infor Syte Line, including configuration, enhancements, upgrades, workflows, and integrations.
• Ensure ERP processes align with business operations, financial reporting, and internal controls.
• Drive increased ERP utilization and reduce reliance on manual workarounds and offline processes.
• Partner with operations, finance, and supply chain leaders to improve system adoption and process consistency.

Hands-On System Administration & Support

• Actively support and troubleshoot ERP-related issues across the organization.
• Configure system settings, workflows, and user roles/security.
• Manage and develop the ERP Administrator; set priorities and ensure execution.
• Ensure system stability, performance, and data integrity.
• Own enterprise reporting strategy and standards.
• Develop and support reporting tools including SQL Server, SSRS, and Power BI.
• Build dashboards and data models that provide actionable insights to operations and finance.
• Deliver and standardize KPI reporting, including:
• OEE
• Labor utilization and efficiency
• Inventory turns / DIO
• Cost and margin performance

Manufacturing & Cost Data Alignment

• Ensure ERP accurately reflects manufacturing processes including:
• Routings and standard hours
• Labor tracking and efficiency
• Inventory and WIP flows
• Outside operations
• Support financial accuracy through alignment with:
• Standard costing
• Labor and overhead absorption
• Variance analysis (labor, overhead, material)

Data Governance & Integration

• Establish and maintain data governance standards.
• Support development of data warehousing and structured reporting environments.
• Manage ERP integrations with internal and external systems (MES, automation, EDI, etc.).
• Support API and data architecture strategies.
• Identify and implement opportunities for automation (RPA, workflows, system improvements).
• Support adoption of AI-enabled tools where practical.
• Evaluate, recommend, and support implementation of future-state technologies (MES, shop floor data collection, IoT, and automation solutions), including development of business cases and ROI analysis.
• Drive continuous improvement in system usage, reporting efficiency, and data accuracy.

Project & Management

• Lead ERP-related projects including system upgrades, process improvements, and new implementations.
• Ensure projects are delivered on time and aligned with business priorities.

Success Metrics (First 12–24 Months)

• Reduction in manual/Excel-based reporting.
• Deployment of standardized KPI dashboards.
• Improvement in labor efficiency visibility and reporting accuracy.
• Reduction in ERP-related issues and workarounds.
• Successful delivery of ERP and reporting initiatives.

Position Requirements

• Bachelor’s degree in Information Systems, Computer Science, or related field.
• 5+ years of ERP experience in a manufacturing environment.
• Strong hands-on experience with Infor Syte Line.
• 2+ years of leadership or team management experience.
• Experience with SQL Server and ERP reporting tools (SSRS or similar).
• Experience developing dashboards and data models using BI tools (Power BI preferred).
• Solid understanding of manufacturing operations and data flows.

Strongly Preferred

• Experience with…