Inside Sales Representative

Key Accountabilities

• Respond to sales calls, faxes, and e‑mails.
• Generate and follow up on quotes for all products.
• Provide technical assistance to customers.
• Process sales orders.
• Enter return orders, credits, and debits when required.
• Enter scrap return orders as requested by distribution channels.
• Review product inventory and report concerns to purchasing/management.
• Satisfy customer service issues.
• Continuously increase knowledge of company products, services, and procedures.
• Work in a team environment, communicating as required with all personnel.
• Travel as needed to meet company goals.
• Monitor competitor products and prices.
• Assist in quality‑related duties where required.
• Meet TKMNA Employee Attributes/Competencies.

Minimum Requirements:

• Bachelor's Degree in a related field or comparable experience, computer literate, and telephone experience.

Preferred Requirements:

• 1 to 2 years sales experience.
• Interpersonal skills necessary to sell, negotiate, and close business with customers.
• Attention to detail in evaluating customer accounts and orders.
• Basic computer skills to assemble and process orders and information in a timely manner.
• Effective communication and listening skills for answering phone calls and interacting with peers.
• Knowledge of products sold by the business unit.

• Medical, Dental, Vision Insurance.
• Life Insurance and Disability.
• Voluntary Wellness Programs.
• 401(k) and RRSP programs with Company Match.
• Paid Vacation and Holidays.
• Tuition Reimbursement.
• And more!