Crisis Counselor - Part Time Job Kenosha area,Wisconsin USA,Social Work

KENOSHA HUMAN DEVELOPMENT SERVICES, INC.
3536 52nd Street
Kenosha, WI 53144

Division/Department

Crisis and Stabilization Services

Location

Crisis Prevention Center

Job Title

Crisis Counselor

Reports To

Crisis Program Manager

Type of Position

Part-Time

FSLA Status

Non-exempt

Schedule

As scheduled

Starting Pay

$21.20 per hour

Position Summary

The Crisis Counselor provides walk‑in, telephone and mobile interventions to individuals experiencing a mental health emergency. This position also provides the client linkage and follow‑up to community resources.

Responsibilities

Crisis intervention for Kenosha County:

Respond in timely manner to caller; prioritize calls as necessary
Determine need for phone or on‑site intervention and respond accordingly
Perform assessment and ascertain elements of crisis and degree of danger/urgency involved; obtain assistance as needed and facilitate outcome
Defuse immediate crisis reactions; collaborate with involved parties to develop safety plan, advocate as needed and facilitate outcome
Provide supportive listening, feedback, information and referral
Respond to local detention facilities for suicide assessment of targeted inmates

Refer/provide authorization for county‑funded services as appropriate:

Consult with ER staff when voluntary placements need to be funded by Kenosha County

Assess/provide emergency psychiatric inpatient hospital authorization when deemed appropriate:

Assist law enforcement in determining the need for involuntary inpatient care
Present alternatives when suitable e.g., safety planning
Assess and assist in determining suitable placement for voluntary detox of substance‑addicted persons

Assess/refer/admit to KARE Center for crisis stabilization and/or to defer emergency hospital admissions:

May provide facilitating services such as transportation as needed

Respond to crime scenes as requested by Law Enforcement:

Assist police as requested and instructed
Assist in defusing victims and witnesses
Provide referrals / immediately needed services
Create short‑term safety plans for victims and witnesses involved, facilitate as needed

Perform individual employee requirements for continuing education and clinical supervision as required for agency:

Maintain accurate record of task completion

Perform other work as required by the Emergency Mental Health Services Supervisor.

Promptly complete all required documentation for work as described above.

Professionalism

Conduct oneself in a professional manner:
Maintain confidentiality and rights of participants, families and staff and follow HIPAA Guidelines for all verbal and written communication
Problem‑solve difficult situations in a timely manner
Manage difficult or emotional consumer situations by responding promptly to needs, requests for assistance and services
Give, receive and act upon feedback from supervisors and co‑workers appropriately
Maintain professional boundaries with consumers and co‑workers at all times
Understand cultural diversity and respect others’ values and culture
Attend training as requested by supervisors
Other tasks as assigned by supervisors

Qualifications

Bachelor’s Degree required.
Excellent verbal and written communication skills.
Ability to observe, interpret, assess and document human behaviors.
Ability to maintain active pace for up to an eight‑hour shift.
Professional attitude, strong work ethic, ability to work independently and maintain solid, personal boundaries.
Upon hire, must complete minimum of 40 hours training.
Ability to effectively communicate, both written and verbally, in the English language.
Must have reliable transportation and valid driver’s license with good driving record.
Must carry own auto insurance with at least 100,000/300,000/100,000 coverage.
Ability to maintain records and document case notes daily.
Ability to give and accept feedback as part of a team.
Ability to traverse within the workspace and community frequently.
Be willing to learn and work with the treatment philosophies.
Bilingual in Spanish a plus.

Equal Opportunity Employer

Kenosha Human Development Services is an Equal Opportunity Employer. We do not discriminate on the basis of age, race, color, sex, religion, disability, national origin, veteran status, sexual orientation, sexual identity, or any other status protected under federal, state, and local law. All employment is decided on the basis of qualifications, merit, and business need.

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