Service Planning Specialist

101579

22260 Pennsylvania, Taylor, Michigan 48180

Tru Green accepts applications on an ongoing basis.

Tru Green is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make Tru Green an employer of choice and “a great place to work!”

Position Overview

Uses route analysis software to create effective and efficient daily and weekly route plans for assigned branch locations. Performs data analysis of plans, resource availability and territory. Maintains geographic codes, addresses and customer information. Reports metrics on a daily basis to Service Planning Supervisor.

Responsibilities

• Creates approximately 70 route plans using work order data and route analysis software.

• Communicates routes within assigned territory to service personnel.

• Summarizes and reviews plans daily with the Service Planning Supervisor.

• Creates summary reports daily and provides to supervisor.

• Performs other duties as assigned.

Education and Experience Requirements

• High school diploma or (GED) or equivalent combination of education and/or experience in the service industry

• 1-2 years of related experience as dispatcher and/or customer service agent

Knowledge, Skills, and Abilities

• Written and verbal communication skills, including delivering presentations

• Attention to detail and quantitative analytical skills

• Ability to operate independently and collaboratively within a team

• Computer skills with