Workforce Development Consultant

Overview

Job Title:

Workforce Development Consultant

Location:

Kent State University region served. Salary: $42,357.00 - $47,132.00. Basic Function:
Form and nurture relationships with key external and internal partners. Collaborate with partners to identify training needs. Serve as part of a team to support workforce development in regions served by Kent State University. Reports to designated supervisor.

• Conduct in-person sales calls, on-site consultations; travel regionally to share information and close business sales.
• Engage in proactive business development activities to identify and cultivate new clients, including initial outreach to organizations with no prior relationship.
• Represent the university at industry events, employer sites, and community meetings to generate leads, expand networks, and increase visibility of university services.
• Utilize consultative selling techniques to diagnose organizational workforce challenges and recommend appropriate university programs, short-term training, and customized solutions.
• Manage sales pipeline, from lead generation through contract execution that aligns to established revenue and engagement goals.
• Prepare and present proposals, contracts, pricing, and training plans that align organization’s needs and the university’s solutions.
• Maintain client records using client relationship management (CRM) software to track contacts, meetings, opportunities, and outcomes.
• Participate in product evaluation utilizing unit evaluation tools as well as client feedback and suggest product revision, new products, and products to be sunset as appropriate.
• Meet and track performance toward established sales goals.
• Collaborate with leadership and marketing to create and distribute marketing materials promoting products.
• Nurture long-term client relationships through regular follow-up, on-site engagement, and identification of repeat or expanded business opportunities.
• Contribute to overall unit effectiveness by sharing market intelligence, supporting team goals, and continuously improving sales and outreach practices.
• Perform related duties as assigned.

• Bachelor’s degree.
• Two years of experience in outreach, sales, training and development, or related experience.
• Ability to travel regionally.

• Knowledge Of: Workforce development concepts
• Skill In: Written and interpersonal communication;
  Sales;
  Adhering to deadlines;
  Utilizing client relationship management (CRM) software
• Ability To: Maintain client relationships;
  Possess considerable attention to detail;
  Maintain a high level of customer service;
  Ensure consistent progress toward established revenue and engagement goals;
  Maintain accurate and up-to-date client records;
  Maintain deep knowledge of industry trends, workforce needs, and university products to effectively position offerings in a competitive marketplace;
  Travel regionally

None.

Value Statement:
Kent State University is committed to creating a diverse and inclusive community and to attracting and retaining a diverse staff. We strive to maintain environments that respect differences and are inclusive, welcoming, respectful, and kind.

Must pass a security check.

Kent State University is committed to creating a diverse and inclusive community and to attracting and retaining a diverse staff. We strive to maintain environments that respect differences and are inclusive, welcoming, respectful, and kind.

For official job descriptions, visit kent.edu/hr.

Kent State University is a Smoke-Free, Tobacco-Free University. Smoking and tobacco use are not permitted on Kent State campuses or other properties. For details, visit kent.edu/smoke-free.

Disclaimer:
The intent of this description is to illustrate the duties and responsibilities that may be required of positions with this title and should not be interpreted as a complete list. Directly related experience/education beyond the minimum stated may be substituted where appropriate. Kent State University reserves the right to revise or change job duties, hours, and responsibilities.