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Customer Service Representative

Job in Kent, Portage County, Ohio, 44240, USA
Listing for: PrideStaff
Full Time position
Listed on 2026-06-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Account Manager
Job Description & How to Apply Below
Pride Staff -  - Responsibilities:
Respond to customer calls and emails regarding orders, quotes, pricing, inventory, delivery status, and product information.;
Process and verify parts orders, web orders, purchase orders, invoices, credits, returns, and warranty claims.;
Maintain accurate customer records, pricing, discounts, territories, and account information in the ERP system.;
Coordinate with warehouse, production, purchasing, and sales teams to ensure timely fulfillment and issue resolution.;
Manage sales, rentals, demos, consignment orders, and related billing activities.
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