Customer Service Representative
Listed on 2026-07-06
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Location: On-site in Kent, OH
Schedule: Monday–Friday
Salary: $43,000 - $46,000
Why This Opportunity Stands Out:
Manufacturer and distributor that focuses on delivering exceptional service to support distributor success
Believes strong service builds trust and leads to shared growth and achievement
Your voice matters—ideas are encouraged and valued
Flexible, supportive work culture
Opportunity to grow and take on more responsibility over time
Key Responsibilities (Customer Service Representative):
Communicate with customers via phone, email, and in person
Assist with product/service questions, order issues, billing inquiries, and general support
Handle and resolve customer complaints with empathy and professionalism
Maintain accurate records of customer interactions and transactions
Collaborate with internal departments to ensure customer needs are met
Stay up-to-date on company products, services, and policies
Qualifications (Customer Service Representative):
Previous customer service experience
Strong communication and problem-solving skills
Proficient with basic computer applications and CRM systems
Ability to multitask and manage time effectively
High school diploma or equivalent (college degree a plus)
#INJUL
2026
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