Production & QA Support Specialist

Location:

Kent, Ohio – 295 South Water Street, Suite 201, Kent, OH 44240, USA

Smithers-Oasis, located in Kent, Ohio, is a global leader in the manufacturing and marketing of floral, grower, post-harvest and specialty foam products. We have operations in over 20 countries. Established in 1954, Smithers-Oasis’ brands include OASIS® Floral Products, FLORALIFE® Postharvest Products, OASIS® Grower Solutions, Design Master, Temprecision International and ENGINEERED PRODUCTS.

What We Need:

We are seeking a detail-oriented individual with experience working in manufacturing production and QA to fill a critical role of Production & QA Support Specialist at one of our Kent, OH manufacturing locations. This position supports production by completing the quality assurance of production, processes, materials, products, and data analysis. Collects, records, analyzes, and maintains data related to quality systems and engineering info in current business system(s).

This role will also perform the role of Production Worker during times the QA functions are not needed. This position is estimated to spend 40% of the time handling QA functions and 60% of the time performing production work.

Specific responsibilities of the Production & QA Support Specialist role include the following:

• Follows processes and procedures and conducts the daily functions of inspection, sampling, and final testing of vendor items and finished products, ensuring the established specification and quality standards are met.
• Interacts regularly with operations functions to monitor standards for raw materials, work in process, and finished products.
• Collects, records, analyzes, and maintains data.
• Ensures provision of and collects samples for items including but not limited to:
  Impression foam items, Grower items, and blend items.
• Completes dimensional and saturation testing as needed.
• Holds and releases suspected nonconformance of raw material, work in process, and finished products.
• Alerts found quality issues to Quality Manager and Production personnel.
• Monitors nonconformities and provides support for timely completion.
• Monitors and conveys changes to customer specific requirements
• Investigates, documents, and prepares data for necessary CoAs and/or CoCs.
• Assists in the completion and distribution of CoAs and/or CoCs.
• Assists in inspections of work cells to ensure processes and procedures are being followed.
• Assists in implementing measures to improve quality of product.
• Assists in testing and analysis of foam and blend items.
• Assists in creation and distribution of foam releases.
• Assists with investigating, documenting, and preparing data for CARs and/or SCARs for customer feedback and support.
• Assists in maintaining database on product complaints received, assisting in monitoring complaints to identify trends.
• Visits internal/external customers and suppliers when necessary to confer on specific quality problems.
• Assists in the product commercialization process by assisting with new product testing, specifications, and inspection of new products upon arrival.
• Assists R&D with experiments as needed.
• Assists in year-end inventories activities, as required.
• Maintains a clean and safe work area, in accordance with established safety and cleaning procedures.
• Coordinates and cooperates with other teams to help meet Company goals and objectives.
• Performs First and Last Pcs inspections and follows procedures.
• Maintains Lot Trace of raw materials through process and system.
• Maintains any Nonconformance requirements through process and system.
• Helps to maintain CAR (Corrective Action Activity) as necessary.
• Helps to perform internal production audits as necessary.
• Performs Stow Street, Calibrations and Record keeping.
• Collects, records, analyzes, and maintains data related to all items and provides to management when necessary for sound business decisions.
• Conducts floor inspections.
• Reports and maintains Quality Alerts.
• Creates and distributes foam releases.
• Prepares data and creates CoAs.
• Investigates, documents, and tracks CARs.
• Controls and monitors nonconformities while providing support for timely completion.
• Follows and documents Management of Change program.
• Compression…