Quality Manager

Quality Manager

The Quality Manager is responsible for managing the Food Safety and Quality Department, Quality Lab, Audit Process and food safety/security at each facility to ensure that quality standards are maintained as required by the quality system, management, and external regulations. The role supervises and coordinates the activities of the QC staff engaged in performing tests required for quality control of processes and products, constantly focusing on reduction of consumer complaints and process improvement.

• Direct, train, and advise personnel in test procedures and ensure compliance with quality system requirements to deliver safe and quality food products.
• Investigate and respond to all quality assurance related consumer complaints.
• Design, oversee, update, and review HACCP (Hazard Analysis Critical Control Point) plan to SQF level.
• Provide leadership coordinating Safe Quality Food (SQF) standards (acts as the SQF Practitioner) certification & maintenance process.
• Develop and maintain SOPs to operate lab equipment and maintain records; maintain calibration programs to ensure lab equipment and other equipment operate properly.
• Oversee external lab testing and reports as required by SQF, BRC, and EQMS quality system.
• Ensure that all associates adhere to established FDA (Food and Drug Administration) and GMP (Good Manufacturing Practices) and food safety policies and procedures.
• Establish and monitor laboratory safety programs; review all accident investigations and recommend safety improvement.
• Follow HACCP principles and Good Manufacturing Practices.
• Meet all Food, Personal Safety, and Regulatory requirements.
• Other duties, as assigned to support the quality mission statement.

• Bachelor’s degree in Food Science, Biology, Dairy Technology, or a related field.
• Minimum of 5 years hands‑on plant experience in the dairy plant or food industry operations, with over 3 years of people leadership supervisory experience.
• GFSI certification (SQF Practitioner, BRCGFS certification preferred)/HACCP certification, HARPC certification preferred.
• Strong analytical and problem‑solving skills.
• Excellent communication skills, both verbal and written.
• Excellent interpersonal skills and a collaborative management style to create an engaged, motivated, and high‑performing team.

• Experience in the food industry highly preferred.
• Extensive knowledge of food systems, food safety and security.
• Training and experience in Food Science or Food Technology.
• Certification in HACCP; maintain certification.
• SQF GFSI certification (BRCGS preferred) codes.

Direct responsibility for QA Supervisor, sanitation supervisor, and QA staff.

$107,680 – $161,520. In most cases, candidates offered employment are expected to be hired at a pay rate near the middle of our salary ranges.

Join us and be part of a Fortune 250, farmer‑ and member‑owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and Linked In, and to the TIME 100 Most Influential Companies list.

We provide a broad portfolio of benefits to keep you and your family at your best. Land O’Lakes is Where Your Future Takes Root.

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