Workforce Development Consultant

Job Title

Workforce Development Consultant

Kent Campus - Kent, OH

$42,357 - $46,889

Form and nurture relationships with key external and internal partners. Collaborate with partners to identify training needs. Serve as part of a team to support workforce development in regions served by Kent State University. Reports to designated supervisor.

• Conduct in-person sales calls, on-site consultations; travel regionally to share information and close business sales.
• Engage in proactive business development activities to identify and cultivate new clients, including initial outreach to organizations with no prior relationship.
• Represent the university at industry events, employer sites, and community meetings to generate leads, expand networks, and increase visibility of university services.
• Utilize consultative selling techniques to diagnose organizational workforce challenges and recommend appropriate university programs, short-term training, and customized solutions.
• Manage sales pipeline, from lead generation through contract execution that aligns to established revenue and engagement goals.
• Prepare and present proposals, contracts, pricing, and training plans that align organization's needs and the university's solutions.
• Maintain client records using client relationship management (CRM) software to track contacts, meetings, opportunities, and outcomes.
• Participate in product evaluation utilizing unit evaluation tools as well as client feedback and suggest product revision, new products, and products to be sunset as appropriate.
• Meet and track performance toward established sales goals.
• Collaborate with leadership and marketing to create and distribute marketing materials promoting products.
• Nurture long-term client relationships through regular follow-up, on-site engagement, and identification of repeat or expanded business opportunities.
• Contribute to overall unit effectiveness by sharing market intelligence, supporting team goals, and continuously improving sales and outreach practices.
• Perform related duties as assigned.

• Bachelor’s degree.
• Two years' experience in outreach, sales, training and development, or related experience.
• Ability to travel regionally.

Workforce development concepts

• Written and interpersonal communication
• Sales
• Adhering to deadlines
• Utilizing client relationship management (CRM) software

• Maintain client relationships
• Possess considerable attention to detail
• Maintain a high level of customer service
• Ensure consistent progress toward established revenue and engagement goals
• Maintain accurate and up-to-date client records
• Maintain deep knowledge of industry trends, workforce needs, and university products to effectively position offerings in a competitive marketplace
• Travel regionally

Must pass a security check.

We are an equal opportunity employer and are committed to non-discrimination to employ and advance qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. We comply with VEVRAA and Section 503 of the Rehabilitation Act and provide reasonable accommodations to qualified individuals with disabilities.

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority.

Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.