Access Control Technician; revised; KSU Internal

Job Title:

Access Control Technician

Kent Campus - Kent, OH

$24.43

To oversee, troubleshoot, perform preventative maintenance, and provide support for doors, locks and the access control system to include software, hardware, and mechanical locks and keys.

Not applicable.

May oversee Lock Shop operations support to include supervising classified, temporary, or student employees assigned to assist with duties:

• Train and instruct employees on procedures and policies.
• Assign and monitor work activities.
• Coordinate work flow and schedule to ensure deadlines are met, priorities are recognized, and policies/procedures are followed.
• May participate in the interviewing and selection of job applicants and the performance evaluation of assigned employees; may recommend personnel actions (e.g., hiring, termination, promotion, discipline, etc.).

Provides repair service and troubleshooting for electronic access control system (e.g., readers, electric strikes, wiring, control boards/panels, etc.).

Performs troubleshooting and preventative maintenance of door contacts, request for exit sensors and other programmable components.

Configures all access control panels, for software/hardware integration.

Proposes changes to access panel standards and outlined procedures.

Implements access control changes in accordance with developed protocols.

Installs, adjusts, and maintains door closures, ADA-auto operators, locks sets, panic devices, door hinges, electronic strikes, thresholds and door frames.

Rebuilds electronic locksets. Updates wiring diagrams.

Installs new and replacement electronic components of the access control system.

Provide mechanical keys to staff members.

Maintains database of keys.

Runs cabling and infrastructure for new access control systems.

Installs mechanical and electronic keys for emergency key keeps.

Monitors and maintains inventory levels of electronic components, doors and lock hardware.

Serves as subject matter expert, primary liaison to and acts on behalf of supervisor; in regular consultation with designated departments such as Office of University Architect and vendors/contractors. Serves on appropriate committees to ensure adherence to standards, as well as coordination of resources.

Performs related duties as assigned.

Not applicable.

High school or equivalent. Five years' experience working with locks, lock hardware, access control systems, door hardware, facilities operations, maintenance or related experience.

Valid Ohio driver’s license. Locksmith certification or obtain within four months from date of hire.

Access control system, end-user device platforms, application software, and desktop office computing
* Problem diagnosis procedures and problem request reporting and monitoring tools

Safety practices

Inventory control

Utilizing Microsoft Office Suite and other applicable software *

Operation of a variety of tools (e.g., soldering equipment, dri ls, etc.)

Managing time and resources and effectively balance multiple priorities

Provide timely service in the effective implementation and execution of access processes and procedures

Attend and complete additional training classes specific to electronic access control systems

Wire and troubleshoot electronic access control systems, including programming deficiencies Research and document new issues *

Work varied hours and shifts to include evenings, weekends and holidays

Communicate effectively orally and in writing with technical and non-technical users to…