Office Manager

At Core States Group, the work you do matters to the clients we serve, the communities we support, and the teams who rely on one another to deliver with excellence. Our Cause is powerful: to create a world where all environments improve everyday life.

This role is paid on an hourly basis with a range of $37.50-$44.23 and is eligible for overtime in accordance with applicable laws. The expected approximate annualized compensation range is $78,000.00-$91,998.40.

Why Professionals Choose Core States Group

Here's what you can expect:

* VALUES-DRIVEN CULTURE - A workplace rooted in Integrity, Service, Inclusion, Excellence, and Innovation. Our Core Values guide how we work, how we treat each other, and how we show up for our clients every day.

* COMPENSATION - Competitive wages and bonus programs, including professional licensure bonuses.

* RETIREMENT - A strong 401(k) match, with immediate vesting, to help you invest in your future and build your retirement savings with confidence.

* HEALTHCARE - Competitive health benefits including HSA with employer contribution, life insurance options, and supplemental coverage options, giving you the flexibility to select the coverage that best fits your needs and lifestyle.

* VACATION - Generous PTO to help you recharge, relax, and maintain a healthy work-life balance.

* PERKS - Team wellness challenges, free virtual gym app, wholesale club membership reimbursement, employee recognition programs, paid parental leave and much more!

* FLEXIBLE WORK ENVIRONMENT - A flexible work environment that empowers you to do your best work, whether you're in the office, working remotely, or blending both to support your responsibilities.

* TUITION REIMBURSEMENT - support your growth with tuition reimbursement to help advance your education and professional development.

Summary of the Role

The Office Manager, is responsible for the daily front desk presence, employee support, office coordination, mailroom oversight, and engagement activities for the Kent, WA office. This position serves as the primary point of contact for employees, visitors, vendors, and guests, helping ensure the office is welcoming, organized, and operating effectively. The role may supervise a future facilities support position if one is added to the Kent office.

You may assist on other project activities in the support of other functions (i.e., Civil Operations, Human Resources, Marketing, Talent Acquisition, etc.). This is a fully in-office role based out of our Kent, WA office and is scheduled from 8:00am-4:30pm PST.

Responsibilities

* Serve as the primary front desk representative for the Kent office, greeting employees, visitors, vendors, and guests in a professional and welcoming manner.

* Responsible for opening and closing the office each business day, ensuring the workspace is secured, equipment is powered on/off as required, and the office is prepared for employees and visitors.

* Answer and direct incoming phone calls in a professional and timely manner, providing general information as appropriate, and ensuring calls are routed to the correct individual or department.

* Provide day-to-day office support to the Kent workforce, including responding to general office needs, coordinating visitor access, and maintaining an organized reception area.

* Plan and coordinate Kent office events, engagement activities, travel, meetings/interviews, celebrations, and workplace gatherings in collaboration with Human Resources and Marketing.

* Oversee current mailroom operations, including incoming and outgoing mail, package handling, shipping, receiving, courier coordination, and related tracking.

* Supervise and provide day-to-day direction to the individual supporting mailroom operations.

* Coordinate office-service support for AEC (architecture, engineering, construction) deliverables, including document handling, reproduction coordination, shipment preparation, and delivery-related needs.

* Responsible for coordinating courier deliveries as needed, including transporting and delivering documents, packages, and other materials between offices, job sites, and external locations.

* Monitor office supplies, shared resources, breakrooms, conference rooms, and common areas to ensure the office remains stocked, organized, and functional.

* Coordinate routine office and facilities-related requests, including vendor visits, maintenance needs, deliveries, and workplace support matters.

* Manage facilities operations, including general office maintenance, work coordination, and scheduling.

* Maintain organized records related to office services, mailroom activity, shipping and receiving, engagement activities, vendor coordination, and general office operations.

* Identify and recommend improvements to front desk processes, office services, mailroom operations, and the overall Kent office experience.

* Communicate regularly with your direct report regarding office needs, service issues, staffing coordination, and operational priorities.

* Perform other…