Administrative Assistant 3 - Certification Investigations Division

Description

The duty station for this position is in King County, therefore the incumbent will receive 5% premium pay in addition to the salary listed above.

The Opportunity:
The Washington State Criminal Justice Training Commission (WSCJTC) is seeking a customer service focused and detail-driven Administrative Assistant 3 to support our Certification Investigation Division. This position provides vital administrative support to ensure investigations are organized, tracked, and completed in compliance with Bureau procedures and state law. In addition, the incumbent responds to law enforcement agency inquiries regarding case status and procedures.

If serving as the organizational backbone of an extremely busy team of investigators dedicated to upholding integrity in law enforcement across the state sounds exciting to you and you meet the requirements listed below, we invite you to apply!

The Benefits:

WSCJTC offers outstanding benefits, choice of state retirement programs including a defined benefit pension plan, advancement opportunities, and flexible/compressed work schedules.

At the WSCJTC, we value the importance of creating an environment in which all employees feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.

Duties for this position include (but are not limited to):

• Create, track, and maintain complaints. This includes monitoring all cases in intake review and the investigative queue, and requesting files.
• Review investigative documents and files for accuracy.
• Review cases and Investigative Reports for compliance with procedures, including conflicts checks, prior to administrative review.
• Communicate with law enforcement agencies, including chief executives, managers, and supervisors regarding pending cases, including case status and Bureau procedures.
• Assist in requesting, tracking, receiving, and filing case-related documents.
• Track cases for review/follow-up/administrative review and approval.
• Create and maintain reports and lists related to investigations for the Division managers.
• Assist Division staff with records organization and retention according to the retention schedule.
• Complete administrative functions that support Bureau operations and ensure compliance with state and agency policies and procedures.
• Create and maintain case lists for agency employee investigations (case numbers only) and Basic Training Division recruit investigations.
• Participate in investigative meetings and track action items.
• Prepare and draft correspondence and other documents for review, ensuring accuracy, clarity, and consistency with agency standards.
• Assist with internal audits.

Required Experience:

• High school graduation or GED and three years of progressively responsible experience in administrative work – OR – formal education will substitute year-for-year for experience with coursework in criminal justice, paralegal studies, communication, political science, or public administration or similar degree plan.
• Three (3) years of experience using Microsoft Office Suite to include Outlook, Word, Excel, PowerPoint, Publisher, and Adobe PDF software.
• Demonstrated experience providing high level customer service.
• Demonstrated excellence in verbal, written, presentation, and listening skills essential for decision making and problem solving.
• An understanding/knowledge of current law enforcement and social justice climate
• Demonstrated professionalism and commitment to internally and externally following the WSCJTC’s vision, mission, and values.
• Experience in positions requiring multi-tasking, following timelines and deadlines, showing initiative, and working independently and as a contributing professional member of a team.
• Efficient use of work time, equipment, and resources.
• Well organized with strict attention to detail.
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Desired

Experience:

• Bachelor’s degree with an emphasis on criminal justice, paralegal studies,…