Service Coordinator

Service Coordinator

The Service Coordinator is responsible for the daily management of office furniture installation projects.

Non-exempt - Hourly position

• Responsible for the daily management of installation projects
• Preparation of installation paperwork for the warehouse and crew
• Cross checking packing lists and bill of ladings to Delivery Tickets from the dealer
• Working directly with the dealer to locate and track all products
• Scheduling jobs with the Scheduler and working with the Dealer and clients for dates and times
• Create and manage jobs folders from beginning to end of the job includes preparation for invoicing
• Create and send post install reports back to the dealer or customer after job completion
• Work with the Quality Assurance Team to coordinate the repairs or corrections for products or site issues
• Outbound shipments, coordinating Will Calls of product
• Maintaining Inventory and Demo products

• Knowledge of contract furniture processes
• Order entry/management, project management, account servicing, warehousing/delivery/installation
• Strong interpersonal skills, ability to communicate at all levels of the organization
• High level integrity and dependability with a strong sense of urgency and results-orientation

Compensation and Benefits:

• Competitive benefits package, including health, dental, life insurance, paid vacation and 401k with matching