Senior Representative - Customer Service
Job in
Kent, King County, Washington, 98032, USA
Listed on 2026-02-24
Listing for:
Wesco
Full Time
position Listed on 2026-02-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Build and maintain business relationships with customers by providing prompt and accurate service to promote customer loyalty;
Support customer base by answering questions and concerns, as well as handling customer account inquiries and complaints which are escalated from other departments;
Mentor and give direction to team members and provide training on best practices;
Process payments for cash account customers;
Research and resolve customer problems, acting as the customer liaison between other departments
Position Requirements
10+ Years
work experience
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