Customer Service Rep​/Account Services Associate​/Inside Sales Assistant

Service Partners Opportunity

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support the order fulfillment process.

• Ability to maintain a positive rapport with customers, providing world class service.
• Exemplary customer service skills, analytics and problem-solving skills.
• Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
• Any other duty, task, or responsibilities as assigned.

• Minimum of 18 years of age.
• If operating a vehicle for company purposes, a valid driver's license is required.
• 1-2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent communication skills, both verbal and written.
• Bi-lingual - Spanish/English preferred but not required

The schedule is M-F, 6:30AM to 4:30PM. Though the schedule is consistent your flexibility is both appreciated and necessary to meet the demands of the business. (This will include the very occasional Saturday for inventory participation). The compensation range for this specific position is $24 to $25 per hour, solely, with experience. As a customer service representative, you will be heavily engaged with customers: on the phone, via E-Mail and face-to-face carrying out a combination of order taking and input as well as assessing current customer needs.

Type of

Travel Required:

Local

Amount of

Travel Required: