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Customer Service Lead & On-Site Team Coach
Job in
Kent, King County, Washington, 98089, USA
Listed on 2026-07-31
Listing for:
Pep Boys
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Pep Boys is hiring a Customer Service Lead to serve as a trusted leader within the service center, combining advanced Customer Service Advisor responsibilities with key holder duties. The CSL opens and closes the store as scheduled and acts as the primary on-site leader when management is not present.
The role includes mentoring Customer Service Advisors, guiding sales and service delivery, and collaborating with technicians to ensure customer-focused operations while maintaining safety and
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