Auto Service Advisor - Service Writer

Join the team at Lloyd's Auto Clinic in Kent, WA! We are actively seeking a full-time Auto Service Advisor - Service Writer to play a crucial role in our customer-focused team. Located in Spokane Valley, our shop offers a competitive pay range of $30 - $50 per hour
, along with great benefits such as:

• Medical, dental, and vision insurance
• Retirement 401(k) plan
• Paid time off
• Paid holidays
• Yearly training and certifications

As a full-time Auto Service Advisor at Lloyd's Auto Clinic, your workweek will be Monday to Friday, from 8:00 am to 5:00 pm. Enjoy a stable routine that allows you to focus on delivering exceptional service to our valued customers.

Picture yourself as the linchpin between our skilled technicians and our cherished customers. Each day, you'll provide friendly, knowledgeable, and supportive customer service. From greeting customers to scheduling service repairs and creating estimates, your role ensures customers are informed about the status of their vehicles. By recommending additional repairs or maintenance needs, you contribute to the safety and satisfaction of our customers.

• Customer service skills
• Writing skills - the ability to create clear and professional documentation, invoices, and estimates
• Knowledge of automotive repair and understanding of maintenance
• Familiarity with shop management systems
• Effective communication skills

At Lloyd's Auto Clinic, we are committed to delivering quality automotive repairs and ensuring the safety of drivers and their passengers. Our mission is to provide exceptional service while fostering a culture of continuous learning and teamwork. We equip our shops with state-of-the-art tools and machines, creating an environment that supports your growth and skills enhancement. Join us to experience a work culture that values your success and provides industry-leading pay, amazing benefits, and professional development opportunities!