Commercial Service Manager

Overview

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period. For more information about our benefits, see below. We are part of the Rentokil family of companies, a global leader in Pest Control and other services across more than 90 countries. Terminix has a long history of protecting people and property and serving customers across 47 states and 14 countries.

What is this role about?

Our Commercial Service Managers provide leadership in local Terminix branches by guiding and motivating Pest Technician Teams to deliver high-quality service to customers.

What does a "Day-in-the-Life" look like?

Each day, Commercial Pest Techs visit commercial customers to perform pest control treatments. The Service Manager ensures the team operates effectively, remains efficient, and maintains high customer satisfaction.

Here are additional responsibilities you would handle daily:

• Monitor branch scheduling and ensure pest tech routes are completed
• Ensure regulatory compliance and safety standards are met or exceeded
• Respond to customer concerns, including resolving cancellation requests
• Inspect and evaluate the performance of Pest Technicians
• Monitor and maintain inventory levels of pest control products
• Facilitate continual training of local sales and service teams

• An associate's degree and a valid driver's license are required (a four-year degree is highly desirable)
• 1-2 years of related experience is helpful but not required
• Willingness to relocate is highly desirable
• You are able to effectively lead and motivate others
• Strong communication skills (verbal, written, presenting)
• Good problem solving and practical solution skills
• Ability to build rapport and establish trust with customers and employees
• Detail-oriented with an understanding of safety
• Aptitude for basic/intermediate math for sales and service calculations
• Comfort working outside and in confined spaces (crawl spaces, attics) when necessary
• Must possess a valid driver's license from your state of residence

Base Pay Range:
Yearly $57,000.00 - $92,000.00. Starting pay varies by geographic location, skills, education, and experience. Total earnings may include overtime, incentives, commissions, performance, and route assignment where applicable.

Why Choose Terminix?

As part of the Rentokil family, you gain access to:

• Comprehensive training and licensure, all paid by the company
• Company vehicle, gas card, cell phone, and laptop
• Competitive compensation (base salary plus bonus potential)
• Opportunities for advancement and career growth
• Medical, dental and vision coverage plus discounts on Rentokil brands
• Short/long-term disability and life insurance
• Paid time off

Additional benefits include: 401(k) with employer matching, health and wellbeing programs, and a people-first culture focused on health, safety, and flexibility. Full-time colleagues begin benefits on day one.

Legal and Compliance

This company is a Drug-Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to employment of qualified individuals with disabilities. California residents may review privacy rights. Some jurisdictions have employment and privacy notices as required by law.

Disclaimer:
The above statements describe the general nature of the work and are not an exhaustive list of responsibilities, duties, or skills required for the position.

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