Field Service Engineer

Develops engineering solutions across operations, product development, construction, and maintenance environments to enhance efficiency and performance. Analyzes engineering processes and identifies opportunities to improve system reliability, safety, and cost-effectiveness. Implements multidisciplinary engineering practices to optimize functionality and ensure compliance with industry standards.

Key Responsibilities:

• Ensures Southwire’s Culture of Zero Safety and Quality Culture are followed and finds ways to enhance safety and quality.
• Assesses technical requirements for services projects, specifying parts and solutions that meet both customer expectations and industry standards while ensuring safety and compliance.
• Delivers technical support for equipment and tools used in Services offerings, troubleshooting and resolving reported issues from the field, ensuring minimal downtime and optimal system performance.
• Maintains technical procedures and instructions for Services processes. Develops field procedures for new technologies.
• Responsible for technical internal communications from the Engineering team to other departments within Southwire.
• Share and document best practices, troubleshooting techniques, and industry knowledge to enhance team performance and align procedures.
• Performs root cause analysis and makes field visits, identifying opportunities for improvement and recommending corrective actions to enhance operational effectiveness.
• Applies engineering knowledge to improve existing technologies. Supports the development process for new technology.

Required Education & Experience:

Bachelor's Degree

2-4 Years Experience

Field(s) of Expertise:
Engineering role

Preferred Education & Experience:

5-7 Years Experience

Field(s) of Expertise:
Power Utility, Construction