Homebuyer Assistance Program Analyst
Listed on 2026-08-05
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Finance & Banking
Financial Compliance, Financial Analyst
Position Title:
Homebuyer Assistance Program Analyst (Down Payment Assistance) and transaction coordinator.
Organization:United Housing Resources (UHR)
Reports To:Executive Director / Program Manager.
Position SummaryThe Homebuyer Assistance Program Analyst is responsible for evaluating applicants seeking up to $100,000 in down payment assistance
, ensuring compliance with UHR and department of comer guidelines, and delivering excellent customer service throughout the process.
This role combines financial analysis, compliance review, and client engagement to help underserved families successfully achieve home ownership.
Key Responsibilities Application Review & Financial Analysis- Review and analyze applications for eligibility (income, assets, debts, AMI limits)
- Verify supporting documentation (tax returns, pay stubs, bank statements)
- Calculate income accurately per program guidelines
- Identify financial risks and inconsistencies.
- Ensure all files meet UHR and funding requirements
- Maintain complete, audit-ready documentation
- Track and manage application pipeline
Document approval/denial decisions clearly.
Client Communication & Support- Communicate with applicants via phone, email, and text
- Provide clear guidance on missing documents
- Deliver excellent, respectful, and culturally competent service
- Follow up consistently to move applications forward
- Work with loan officers, agents, and partners
- Provide updates on applicant status
- Support smooth transaction flow to closing
- Maintain accurate records of:
- Applications received
- Approvals/denials
- Processing timelines
- Submit weekly pipeline reports
Required:
- Background in accounting, finance, mortgage, or underwriting
- Strong attention to detail
- Excellent communication skills
- Experience reviewing financial documents
- Experience with housing programs or down payment assistance
- Knowledge of AMI guidelines and mortgage basics
CRM or file management systems experience
Core Competencies- Analytical thinking
- Customer service excellence
- Organization & time management
- Integrity & confidentiality
- Problem-solving mindset
$28–$35/hour
Performance Bonus (Quarterly) Productivity Bonus3-5 files/month = $100
Accuracy Bonus- Error rate < 5% $200
Customer Service Bonus
4.5 + rating= $300
- 100% audit-ready files $300
Submit all documents to commerce $200
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