Senior Human Resource Manager

Senior Human Resources Manager, Flow

The Senior Human Resources Manager, Flow, serves as the strategic HR business partner and primary HR leader for an assigned business segment. This role is accountable for the full delivery of human resources services, including end-to-end talent acquisition, employee relations, workforce planning, and compliance.

Operating as both a strategic advisor and hands-on leader, the role partners closely with the Segment Leader and leadership team to align people strategies with business objectives, while ensuring consistent execution of enterprise HR programs, policies, and governance standards.

Strategic HR Partnership

• Serve as the primary HR advisor to the Segment Leader and leadership team
• Build a strong, trust-based partnership with segment leadership to influence business decisions and outcomes
• Translate business priorities into actionable HR strategies and workforce plans
• Provide proactive insight on organizational risks, talent gaps, leadership effectiveness, and succession planning opportunities.

Talent Acquisition

• Own and execute the end-to-end recruitment process for the segment, including workforce planning, requisition development, sourcing, interviewing, selection, and offer negotiation
• Partner directly with the Segment Leader and hiring managers to define role requirements and hiring strategies
• Develop proactive sourcing pipelines and ensure high-quality hiring outcomes aligned with business needs
• Ensure a consistent, compliant, and timely hiring process aligned with internal approval workflows

Talent Management & Workforce Planning

• Lead workforce planning, including headcount forecasting and succession planning in partnership with the Segment Leader
• Identify skill gaps and implement hiring, development, or restructuring solutions
• Drive performance management and talent calibration across the segment
• Support leadership in developing high-potential talent and succession readiness

Employee Relations & Leadership Support

• Lead complex employee relations matters including investigations, conflict resolution, and disciplinary actions
• Coach and advise leaders on employee relations, performance management, and team effectiveness
• Support leadership in building a high-performing, engaged, and accountable culture

HR Operations & Compliance

• Ensure compliance with employment legislation and company policies
• Maintain audit-ready documentation across hiring, employee relations, and employment actions
• Oversee onboarding/offboarding and employee lifecycle processes within the segment
• Partner with HR Operations, Payroll, Benefits, and HR Systems to ensure seamless service delivery

Organizational Effectiveness & Change Management

• Support organizational design, restructuring, and growth initiatives
• Lead change management efforts within the segment to ensure successful adoption and minimal disruption
• Drive alignment between business strategy and organizational structure

Projects & Continuous Improvement

• Lead or support key HR initiatives (e.g., HRIS implementation, job architecture, compensation governance)
• Identify and implement process improvements to increase efficiency and consistency
• Ensure alignment and execution of global HR initiatives within the segment

Scope & Impact

• Primary HR leader for the Flow business unit
• Full accountability for talent acquisition and HR delivery within the segment
• Direct influence on business performance through workforce strategy, leadership effectiveness, and talent outcomes
• High level of interaction with the Segment Leader and leadership team, requiring consistent visibility and accessibility
• Fast-paced, operationally focused environment with competing priorities across talent, employee relations, and business initiatives

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, or related field
• 8–12+ years of progressive HR experience, including direct responsibility for recruitment and business partnering
• Strong knowledge of employment legislation
• Proven experience managing employee relations, full-cycle recruitment, and organizational development
• Demonstrates strong partnership and influence with segment leadership
• Delivers effective and timely hiring outcomes within established processes
• Manages employee relations matters with consistency, professionalism, and minimal risk to the organization
• Contributes to improved employee engagement, retention, and leadership capability within the segment
• Ensures compliance and maintains high standards of documentation and governance

Skills & Competencies

• Strong business acumen and ability to align HR strategy with operational priorities
• Proven ability to build credibility and influence senior leaders
• Excellent communication and leadership coaching skills
• Provide timely, practical, and solutions-oriented HR support to leaders and employees
• Maintain accurate, complete, and audit-ready documentation; ensure all HR practices align with internal policies and legislative requirements
• Exercise sound judgment in…