IT Support Technician​/Onsite​/Kent, WA

An architecture, engineering and construction firm is hiring an IT Support Technician I to come on and join their team; this is an onsite role in Kent, WA.

You’ll serve as a first point of contact for employees seeking technology support across their company, providing support for in‑office and remote employees, including assistance with hardware, software, user accounts, printers, conference room technology, network connectivity, approved business applications, and collaboration tools.

They are ideally looking for someone who has 1–2 years of experience working with Windows desktop and laptop troubleshooting, M365, Active Directory/Entra , ticketing systems, printers, phones, and conference room technology. This is a 6‑month contract with the ability to extend or convert.

• Basic understanding of Windows desktop and laptop troubleshooting.
• Working knowledge of Microsoft 365, Microsoft Teams, Outlook, One Drive, and common business applications.
• Familiarity with Active Directory, Entra , Microsoft 365 administration tools, ticketing systems, VPN, printers, phones, and conference room technology is preferred.
• Ability to install approved software, updates, hardware, and peripherals in accordance with established procedures.
• Ability to document support activity clearly and accurately in a ticketing system.

• Experience with Bluebeam, CAD applications, Intune, scripting, or related tools is a plus.

Daily Responsibilities

• 100% Hands On