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Tier I Help Desk Analyst — On-Site Senate IT Support
Job in
Kent, King County, Washington, 98089, USA
Listed on 2026-09-07
Listing for:
KeenLogic
Full Time
position Listed on 2026-09-07
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Keen Logic is seeking a Tier I Help Desk Agent to support the United States Senate on a multi-year IT support program. This on-site role provides frontline technical assistance to Senate offices, handling software, hardware, and connectivity issues with a focus on courteous, timely resolution.
The position requires 3+ years IT support, the ability to pass a Senate background check, and CompTIA Security+. You will use ticketing systems, document steps and resolutions, escalate when needed, and
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