Carrier Sales Representative, Road

Responsibilities

• Source, negotiate and secure carriers and drivers to cover available freight in a cost‑effective and service‑focused manner.
• Manage daily dispatch operations, ensuring accurate communication of shipment details to carriers.
• Track and monitor shipments from pickup through delivery, providing timely updates to internal teams and customers.
• Collect and verify all carrier documentation for on‑time shipment closeout and billing.
• Build, develop and maintain long‑term carrier relationships to strengthen capacity reliability and responsiveness.
• Collaborate with Account Managers to provide operational support, pricing input and customer updates as needed.
• Assist with customer service and account management functions to ensure consistent communication and successful delivery performance.
• Stay informed on current market conditions, rate trends and seasonal fluctuations to ensure competitive pricing.
• Generate new carrier leads and onboard qualified partners to expand DSV’s carrier network.
• Proactively identify and resolve shipment or service issues, using sound judgment and effective problem‑solving.
• Perform additional duties and project work as assigned.

• High School diploma or equivalent required;
  Associate’s or Bachelor’s degree preferred.
• Minimum 1 year of experience in logistics, freight brokerage or customer service (3+ years preferred).
• Minimum 1 year of carrier sales experience with a focus on drayage (3+ years preferred).
• Strong understanding of transportation and drayage operations, including carrier regulations and best practices.
• Proficient in Microsoft Office Suite (Excel, Word, Teams, PowerPoint); advanced Excel skills preferred.
• Experience using Transportation Management Systems (TMS).
• Strong negotiation, persuasion and relationship‑building abilities.
• Excellent verbal and written communication skills; bilingual (English/Spanish) a plus.
• Analytical thinker with strong mathematical aptitude for pricing and rate analysis.
• Highly organized, detail‑oriented, and able to manage multiple priorities in a fast‑paced environment.
• Thrives under pressure and demonstrates a strong sense of urgency and accountability.
• Positive, motivated, and team‑oriented with the ability to work independently and collaboratively.