Senior Executive​/Executive; Venue Management

Senior Executive/Executive (Venue Management)

Job Description

• Manage and maintain good relationships with internal and external hirers for events, conferences, roadshows, seminars, training, etc., ensuring their requirements and expectations are met.
• Conduct site visits with potential hirers.
• Prepare timely quotations, booking agreements, etc. for hirers.
• Ensure monthly revenue and utilization targets are met.
• Compile monthly reports on revenue, utilization, and hirers’ profile.
• Liaise with housekeeping and security to ensure all events are conducted smoothly.
• Handle feedback and enquiries.
• Handle internal and external billings and collections promptly.
• Handle all procurement‑related issues such as issuing purchase orders and processing contractor invoices in a timely manner.
• Manage event timelines, ensuring that all details, including setup, breakdown, and event flow, are executed efficiently.
• Conduct post‑event evaluations to gather feedback, assess success, and identify opportunities for improvement.
• Work with the maintenance office to ensure proper upkeep and maintenance of the facilities.
• Oversee the implementation of health and safety protocols, including emergency preparedness plans for each event.
• Liaise with the booking system vendor for changes or enhancements to the system.
• Any other related duties as assigned.

• Degree in a related field.
• At least 3 years of proven experience in event management.
• Excellent communication, partnership, collaboration, and project management skills.
• Strong time management and multitasking abilities, flexibility, and professional confidence.
• Ability to effectively handle multiple project requests in a fast‑paced environment.
• Familiarity with CRM and management software, including proficiency in MS Office applications.

Location:

Kent Ridge Campus

Organization:
University Campus Infrastructure

Department:
Campus Life

Employee Referral Eligible:
Yes

Job requisition