Rental Operations Supervisor

• Leads day-to-day activities in the medical beds/mattresses Rental Operation
• Oversight of operational compliance, tracking of equipment rental orders, coaching Arjo’s Service team
• Supervision of work assignments and processes to ensure efficient use of product, personnel, vehicles, and equipment
• Customer site visits in support of Sales and Service activities
• Primary contact for Service issues
• Active role in the interview process for Field Reps/Drivers
• Provide input in preparation for annual performance evaluations and promotion/assignment considerations

• Bachelor’s degree in Business Management or related field; or related experience
• 2+ years of Service Leadership experience
• Demonstrated ability to supervise employees and manage change and multiple priorities
• Demonstrated customer service skills
• Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint)
• Current and valid driver’s license
• Able to travel overnight 25%

Demonstrates strong leadership in Service Operations, ensuring compliance and efficiency in medical equipment rental processes. Capable of managing teams, prioritizing tasks, and providing exceptional customer service while supporting sales activities.