Public Relations Manager

Meet the Team Global Communications is a team of more than 150 best-in-class communications professionals. Our mission is to protect and improve Cisco's reputation through innovative and thought-provoking storytelling, execution excellence and transparency. The PR team is responsible for leading Cisco's corporate and technology PR programs, as well as crafting and delivering clear and compelling narratives that grab the attention of media and influencers.

Join a worldwide technology leader at the forefront of the AI revolution. Cisco is seeking a Public Relations Manager focused on our People, Learning and AI Transformation efforts, with the opportunity to bridge across the full 3P portfolio (People, Purpose & Policy) more broadly  this role, you will serve as an established communications advisor, translating complex business priorities into clear, compelling narratives that strengthen Cisco's reputation as an innovation leader and a great place to work.

You will partner closely with key executives to elevate their platforms and build a consistent media drumbeat around AI workforce transformation, organizational leadership and key learning initiatives. You will combine proactive media relations with compelling narrative storytelling to drive high-impact external conversations that are aligned with Cisco’s business priorities. You will partner closely with key People executives to elevate their platforms and build a consistent media drumbeat around AI workforce transformation, organizational leadership and key skilling initiatives.

You will combine proactive media relations with compelling narrative storytelling—translating Cisco's business priorities into high-impact external conversations.

• Thought Leadership:
  Drive a consistent, high-impact media drumbeat to strengthen Cisco’s positioning across key People priorities, including AI workforce transformation, organizational leadership and key skilling initiatives related to AI, cybersecurity and more.
• Executive Positioning:
  Serve as a trusted advisor to key People executives and their benches, identifying and securing high-profile external platforms, including bylines, awards, speaking opportunities at premier industry conferences and events.
• Media Relations & Storytelling:
  Proactively pitch and secure high-visibility feature stories, quotes, and strong message pull-through across top business, tech, policy, and HR vertical outlets, as well as emerging media platforms like podcasts.
• Issues Management:
  Counsel internal stakeholders and help coordinate swift, thoughtful communications strategies on sensitive topics; help ensure message clarity and factual reporting.
• Agency Management and Operational Efficiency:
  Direct external PR agency partners as an extension of the internal team; ensure our PR strategy is well understood and translated into high impact results.
• Communicate Impact:
  Track, measure and communicate results to stakeholders and team leadership, with emphasis on impact and outcomes.
• AI Innovation & Workflow Automation:
  Continuously optimize PR operations and accelerate team deliverable timelines by actively experimenting with and adopting generative AI tools, agents and automated AI workflows.

• 7+ years of experience in public relations, corporate communications, or related fields.
• Proven ability to build and maintain relationships with top-tier business, technology, HR or policy media; demonstrated success in securing high-impact feature coverage.
• Experience developing and executing communications strategies for a defined portfolio or business area; strong knowledge of competitive landscape and stakeholder needs.
• Demonstrated capability in crisis and issue management on…