Social Services Coordinator

POSITION TITLE:

Social Services Coordinator

$22.00 per hour

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Provides overall supervision and oversight of the South King County Service Center, which functions in collaboration with a local committee. Services include financial assistance, support for children attending summer camp, assistance with basic needs, back‑to‑school programs, and Christmas assistance.

• High School diploma or equivalent.
• Five years of social service experience preferred; three years acceptable.
• Good verbal and written communication skills.
• Valid driver’s license and good driving record. Will need to travel within the local area as needed but most work is in an office environment with frequent interruptions, multiple deadlines and competing priorities.

• Model an open, client‑centered, compassionate, non‑judgmental approach.
• Set boundaries and adhere to eligibility and other program guidelines.
• Meet and follow all Salvation Army policies and program requirements.
• Balance and manage multiple tasks and priorities.
• Respond to crisis situations in a calm, positive manner.
• Complete tasks, projects and daily requests in a timely manner.
• Provide effective oral, written, and electronic communication.
• Provide oversight of daily activities and day‑to‑day operations of the center.
• Attend agency and staff meetings as determined by supervisor.
• Banking & Billing – Make deposits daily as needed and process and code vouchers for payment.
• Budget, track, and provide financial stewardship for all Salvation Army funds and donations.
• Record, report and manage all in‑kind donations.
• Meet goals and outcomes set by the program and supervisor.
• Social Services
  • Interview and assess clients’ needs while keeping good records of services provided.
  • Provide referrals to both internal and external resources as necessary.
  • Answer and respond to client assistance phone calls, e‑mails, and faxes within 24–48 hours and respond to drop‑in visits as needed.
  • Maintain client records, accurate data entry, and produce reports as required by supervisor, agency policy and funding sources.
• Volunteer Management
  • Increase and leverage volunteerism in South King County.
  • Provide effective leadership and training to volunteers.
• Community Collaboration & Outreach
  • Promote agency programs through community meetings, events, and presentations to community organizations or through other public relations activities.
  • Coordinate and facilitate a monthly Service Committee meeting.
• Programs
  • Coordinate, recruit, and grow the center programs which include but are not limited to Christmas Distribution, Kettles, Summer Camp, and Back to School programs.
• Emergency Preparedness – facilitate and coordinate planning for center preparedness and training.
• Perform other duties associated with the general responsibilities of the center and/or as assigned by supervisor.

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files and file cabinet drawers, and reach overhead.
• Ability to climb stairs.
• Ability to operate a telephone, desktop, or laptop computer.
• Ability to lift up to 25 lbs. (usually file boxes).
• Ability to access and produce information from a computer.
• Ability to understand written information.
• Ability to work independently and as part of a team.

The Salvation Army is an Equal Opportunity Employer and is committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. All qualified applicants will receive consideration for employment…