Front Desk Customer Service Sign Sales

Full-Time | Monday–Friday, 8:30 a.m.–5:00 p.m.

FASTSIGNS® Kent is looking for a high-energy, people-loving Sign Sales + Project Manager to join our awesome team! If you thrive in a fast-paced environment, love helping businesses solve problems, and enjoy juggling multiple projects at once, you’ll fit right in here.

We are looking for a happy, easy-going, positive thinking, fun-loving and grateful person to join our thriving store.

This role is a mix of inside sales, customer relationships, and project management—you’ll be the friendly face (and voice) guiding our customers from idea to installation, total comprehensive solutions. Every day is different, the team is fun and supportive, and the wins are shared together.

This is not a graphic design position.

• Dental insurance
• Health insurance
• Training & development
• Bonus based on performance
• Front Desk Customer Service and Sign Sales

• Be the first point of contact for walk-in, phone, and email customers—bringing great energy and a helpful, can-do attitude
• Have fun and learn something new every day
• Act as an inside sales partner by uncovering customer needs, recommending signage solutions, and helping close projects
• Prepare estimates, create work orders, and manage multiple projects from start to finish
• Use Hub Spot CRM to track customer conversations, follow-ups, and opportunities (we’ll train you!)
• Coordinate closely with production and install teams to ensure projects are accurate, high-quality, and delivered on time
• Build long‑term relationships with local businesses, contractors, and organizations through proactive, friendly communication

• 2–3 years of customer service, inside sales, counter sales, or sign/print industry experience (preferred, not required). We are looking to hire someone with GREAT ENERGY! We can train the rest, but experience is a plus!
• Big positive energy, strong people skills with a fun, friendly, outgoing, positive team‑first mindset
• Comfortable asking questions, recommending solutions, and helping customers move forward with projects. Comfortable pickup up the phone and keeping projects moving along! We ARE FASTSigns after all!
• Organized, detail‑oriented, and able to juggle multiple projects without getting overwhelmed
• Tech‑comfortable and open to learning new systems (AI, CRM, estimating tools, etc.)
• Reliable, adaptable, and excited about growing in a long‑term role

• Fun, supportive, high-energy team environment
• Work that’s creative, hands‑on, and never boring
• Competitive pay
• Paid Time Off (PTO)
• Health & dental insurance
• Sales bonuses
• Ongoing training and real opportunities to grow your career

This is a full-time, Monday–Friday position. Does this schedule work for you long-term? ☐ Yes ☐ No

This role involves inside sales and regular use of a CRM (Hub Spot). Are you comfortable learning and using CRM software with training? ☐ Yes ☐ No

Do you have experience managing multiple customer projects, orders, or accounts at the same time? ☐ Yes ☐ No

This position focuses on customer service, inside sales, and project coordination (not graphic design). Are you comfortable in this type of role? ☐ Yes ☐ No

We are located near IKEA in North Kent. Do you live within 10 miles of our store? Dissatisfaction with the commute from other areas is often cited as a reason team members move on and we want you to be satisfied!

☐ Yes ☐ No

To help us make sure this role is a great fit for you:

If you’re looking for a full-time, weekday role with great people, good vibes, and real growth potential, we’d love to meet you.

👉 Apply today to join the FASTSIGNS Kent team!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.