Part-Time Customer Service & Inside Sales Representative

Part-Time Customer Service & Inside Sales Representative – Sign Industry

FASTSIGNS® Kent is looking for a friendly, energetic, positive, and organized Customer Service & Inside Sales Representative to join our team!

Part-Time | Monday–Friday | Approx. 30 hours/week | 8:30 a.m.–5:00 p.m. availability | On-Site | Competitive Pay

If you enjoy people, problem-solving, and turning ideas into finished products, you'll fit right in with our fun, energetic team!

This is not a graphic design position. In this role, you'll provide great customer service, help customers find creative sign solutions, and support inside sales from the first conversation through the finished project. We'll train you on estimate writing, our products, and our systems.

What You'll Do:

• Welcome and assist walk-in, phone, and email customers
• Understand customer needs and recommend sign and graphic solutions
• Prepare estimates and accurate work orders
• Manage multiple customer projects and communications
• Use Google Workspace to communicate, organize, and keep projects moving
• Coordinate with production and installation teams
• Build positive relationships with local businesses and organizations

What We're Looking For:

• Friendly, positive, and genuinely enjoys helping people
• Strong communication, listening, and organizational skills
• Dependable, curious, and a fast learner
• Comfortable with phones, computers, and learning new technology
• Detail-oriented and able to manage multiple priorities
• Customer service, retail, inside sales, or sign/print experience preferred, but not required
• Comfortable using AI tools to assist with customer communications
• Successful completion of a background check and drug screening required

You bring the great attitude — we'll help build your skills!

Growth & Opportunity:

• Competitive pay
• Approximately 30 hours per week
• Monday–Friday schedule
• Opportunity to grow into additional hours and responsibilities
• Learn the sign and visual communications industry
• Build skills in customer service, sales, estimate writing, project management, communication, and team collaboration
• Training and opportunities for career growth within the industry
• Fun, supportive, energetic team environment

If you're looking for a friendly, upbeat weekday position where you can learn, grow, and work with great people, we'd love to meet you!

Compensation: $22.00 - $24.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.