Strategic Account Executive

Strategic Account Executive

Location:

Washington & Oregon

Reports To:

Sales Manager
Position Type:
Full-Time

For more than 50 years, Medosweet Farms has been a trusted distributor of dairy and specialty food products throughout Washington and Oregon. As a family-owned company, we are committed to building lasting customer relationships, delivering exceptional service, and helping our customers succeed through innovative supply solutions.

Our success is built on our reputation as a trusted partner and "Distributor of Choice." We combine the flexibility of a local company with the resources, expertise, and supply network needed to support customers across manufacturing, food service, retail, bakery, healthcare, and redistribution segments. This emphasis on customer-centric partnerships aligns with Medosweet's strategic objectives and competitive positioning.

The Major Account Executive is responsible for retaining, strengthening, and growing Medosweet's largest and most strategic customer relationships, with a primary focus on food manufacturers and other high-volume accounts throughout the Pacific Northwest.

This position serves as the senior commercial contact for assigned customers and is accountable for customer retention, revenue growth, gross profit performance, contract management, and identifying new opportunities within existing relationships. The Major Account Executive develops deep knowledge of each customer's business and works collaboratively with Purchasing, Operations, Logistics, Customer Service, and Executive Leadership to deliver solutions that support customer success while achieving Medosweet's financial objectives.

The successful candidate is a strategic relationship builder who balances customer advocacy with business discipline and actively contributes to Medosweet's long-term growth strategy. The role aligns with company initiatives to grow manufacturing business, expand profitable customer relationships, and increase share of wallet within existing accounts.

• Own and manage a portfolio of Medosweet's largest and most strategic accounts.
• Develop long-term account plans that drive customer retention, growth, and profitability.
• Build executive-level relationships with customer leadership, purchasing teams, operations managers, production leaders, and ownership groups.
• Conduct regular business reviews that reinforce Medosweet's value proposition and identify opportunities for improvement.
• Ensure customer satisfaction through proactive communication and issue resolution.
• Maintain a thorough understanding of each customer's business objectives, challenges, operational requirements, and future growth plans.

• Increase sales volume, margin contribution, and product penetration within assigned accounts.
• Identify opportunities to introduce additional dairy and specialty food categories.
• Expand relationships across multiple locations, divisions, and decision-makers within customer organizations.
• Develop strategies to protect and recover at‑risk business.
• Collaborate with Sales Leadership to pursue new large-account opportunities that fit Medosweet's strategic direction.
• Support contract negotiations, annual pricing agreements, and long-term supply partnerships.

• Serve as Medosweet's lead relationship manager for key manufacturing customers.
• Understand customer production schedules, demand forecasts, quality requirements, and inventory expectations.
• Coordinate supply strategies that support production continuity and supply-chain reliability.
• Identify opportunities to improve efficiency, reduce costs, and strengthen customer partnerships.

• Partner closely with Purchasing to align sourcing strategies with customer demand.
• Work collaboratively with Operations and Logistics to ensure service excellence and delivery performance.
• Coordinate with Customer Service to provide exceptional support and responsiveness.
• Engage Executive Leadership on significant opportunities, risks, and strategic initiatives.
• Act as the customer's internal…