Store Loss Prevention Manager

Overview

At DICK’S Sporting Goods, we believe in how positively sports can change lives. We are seeking a big box retail leader to oversee store loss prevention functions. Store Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific location and for partnering with Store Operations in an effort to prevent company loss. You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results.

• Lead Loss Prevention functions within a specific location and partner with Store Operations to prevent company loss.
• Drive company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results.
• Network with law enforcement, loss prevention professionals, and other retailers to identify and create comprehensive case files for repeat external theft perpetrators and minimize exposure to loss and fraud.
• Support District Loss Prevention Manager(s) by conducting awareness training, root cause analysis, and threat assessments.
• Implement, train and coordinate all Loss Prevention best practices.
• Train all store associates and managers on company Loss Prevention programs to ensure compliance.
• Conduct Loss Prevention assessments and investigations.
• Ensure physical security of the building and Company assets: complete monthly alarm tests, partner with DLPM and LP Coordinator to resolve alarm and CCTV issues, respond to after‑hours alarm calls as needed, keep the store alarm system call list up‑to‑date, and ensure key or safe combination changes occur upon changes in management.
• Conduct ongoing MES training and ensure timely completion of certification programs; assist with new‑hire training and in‑depth training for specialized positions.
• Detect, investigate, and document Organized Retail Crime and other violations of law and/or company policy.
• Conduct thorough analysis of daily, weekly and monthly exception reports to identify areas of opportunity.
• Research and respond to cash over/short reporting.
• Partner with Distribution Center Loss Prevention Supervisor to resolve issues involving the flow of merchandise to the store and any firearms issues.
• Conduct store Loss Prevention Assessments to ensure compliance with Company processes and legal requirements.
• Support the Shrink Coach in ensuring compliance of self‑assessments.
• Conduct regular reviews of operational processes for compliance – SIM, Transfers, Claims, RTVs, SFS, BOPIS and Known Loss Reporting.
• Develop tactics for improvement as necessary.

• 3-5 years of Loss Prevention experience or related retail experience.
• Interview/Interrogation training and practical skills (Wicklander‑Zulawski certification preferred).
• 4‑year college degree or equivalent experience preferred.
• Certified Forensic Interviewer (CFI) – preferred.
• Successfully pass comprehensive criminal background check.
• World‑class customer service skill and interpersonal/communication skills.
• Strong problem‑solving ability and analytical skills.
• Proficiency in MS Office.
• Flexible availability – including nights, weekend, and holidays.
• Must be able to keep confidences and consistently operate in a direct and truthful manner.
• Loss Prevention Qualified (LPQ) preferred.
• Loss Prevention Certified (LPC) preferred.
• Advanced level of administration and technical knowledge of Loss Prevention systems and shrinkage controls.
• Strong conflict management skills with the ability to work alone in stressful situations.

Candidates are not permitted to use AI tools during interviews or assessments. Cameras must be on during all virtual interviews.

Targeted Pay Range: $60,000.00 – $84,000.00. This is part of a competitive total rewards package that could include other components such as incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay. DICK’S Sporting Goods complies with all state paid leave requirements.

We also offer a generous suite of benefits. To learn more, visit