Maintenance Technician II

As a Maintenance Technician at Invitation Homes, you will perform high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents.

• Complete maintenance service requests across multiple trades.
• Provide excellent customer service and promote a quality living experience for all residents.
• Perform required work while demonstrating respect for residents’ homes.
• Complete regular Pro Care visits in residents’ homes to perform proactive maintenance and repairs.
• Complete the associated checklist for each visit within its respective mobile app platform.
• At the completion of the visit, schedule the next Pro Care Maintenance Visit with the resident through the maintenance mobile app.
• Educate residents regarding all maintenance topics by showing the webpage of Invitation Homes expectations ().
• Educate residents on the functional systems of their rental home.
• Complete general property condition assessments at all property visits and alert the property management team when items require immediate attention.
• Review and use Technician-specific reports to find opportunities for improvement.
• Perform repairs in vacant properties while they are on the market or during the turn process.
• Properly use and care for company-supplied tools, materials, and vehicles.
• On a daily basis, proactively review the next day’s appointments to ensure the proper equipment, material, information, and allotted time is available to complete the work in a single visit.
• Adhere to all Invitation Homes safety guidelines.
• Perform other duties as assigned.

• High School diploma or equivalent.
• 2-5+ years of proven experience in residential repairs and maintenance, other building maintenance or related experience.
• OSHA 10 certified (new hires will have up to 90 days to complete OSHA 10 certification if not already certified).
• Certifications that are a plus:
  • EPA Certification:
    Type I, Type II, and/or EPA Universal.
  • HVAC Certification.
  • CPO certification (pool).
• Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual is a plus.
• Comfortable using mobile devices (iPad and/or iPhone) and various mobile applications.
• Understanding of residential construction and mechanical systems and ability to perform general repairs in plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances. Some training will be provided.
• Possess a current driver’s license, automobile insurance, and any other licenses and/or certifications as required by state law.
• Ability to be at work on a regular and consistent basis including occasional weekends and holidays.
• Ability to provide basic hand and power tools.
• Ability to perform work that requires the following:
  • Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing.
  • Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned.

• Competitive pay with an annual bonus program.
• Generous PTO including vacation accrual, sick time, volunteer time, and standard and floating holidays.
• 401(k) with company matching contributions.
• Health, dental, vision, and life insurance.
• Long-term and short-term disability insurance.
• Casual dress code and a genuinely great work environment.
• Team events, celebrations, and a culture that values connection.
• Employee Resource Groups:
  Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.
• Career growth paths and learning opportunities — we promote from within.

The salary range for this position is: $22.21 - $38.50 per hour, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.

Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at human

To all recruitment agencies:
Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.