Community Relations Director

Job Title:

CFWS Social Service Supervisor 5 (SSS5)

Location:

Kent, WA - Region 4 (Region Map)

Closes: 07/16/2026

$80,496 - $108,228 Annually. King County Premium:
The salary listed does not include the additional 5% premium granted to all King County employees. Assignment Pay:
This position will receive 10% assignment pay. This is in addition to the regular base salary; the required duties include performing visits in unregulated environments, such as private residences, to conduct investigations for allegations of abuse and/or neglect to assess the safety of vulnerable children.

The Department of Children, Youth, and Families (DCYF) is seeking a Social Service Specialist 5 (SSS5) for our Kent/King Southwest Office to supervise Social Service Specialists in the Child and Family Welfare Services (CFWS) unit. Our office is focused on supporting our team as they learn and develop their skills in child welfare practice.

In this role, you will use your strong assessment and engagement skills to supervise Social Service Specialists in the CFWS unit. As a front-line supervisor, you will provide staff with advanced-level guidance and specialized case management knowledge to accomplish the agency's goals of child protection, permanency planning, and enhancing child well-being, ensuring child safety is at the forefront of all decision-making.

This position is the supervisor within its unit, reviewing the work of frontline department employees responsible for investigating and intervening with families where there are allegations of child abuse, neglect, and/or abandonment. The primary function of this position is to provide supervisory duties to positions responsible for determining if children are safe with their families and caregivers, intervening to protect unsafe children, and developing a case plan with the family and caregivers to remedy the situation so families can safely parent their children.

This position provides frontline workers with on-the-job training, mentoring, feedback, coaching, and consultation, including field observations and modeling of case management skills and techniques.

• Supervise and mentor a unit of Social Service Specialists and complete casework.
• Provide mentoring, coaching, counseling, consultation, on-the-job training, and feedback.
• Manage and support Social Service Specialists in formal training plans who are transitioning to field work.
• Perform quality assurance on staff documentation, assessments, reports, case management, and payment initiation.
• Ensure Social Service Specialists document case activities and information gathered within the case file and FAMLINK electronic record.
• Prepare written staff performance evaluations utilizing the Performance Evaluation system.
• Consult with administrators and human resources regarding corrective or disciplinary action.
• Train new and existing staff to gather accurate and complete information, organize information, and make case decisions.
• Keep staff informed of policies, rules, and regulations affecting their jobs and the children and families they serve.
• Provide consultation and oversight to ensure accurate application of the child safety framework.
• Review and revise service referrals, letters, court reports, and assessments.
• Review case activities with parents and relatives to establish case goals and identify services for the family.
• Initiate payments within Fam Link for child placement and child/family services.
• Coordinate with other supervisors to ensure appropriate coverage for the office.
• Participate in supervisory, administrative, and individual meetings and conferences.
• Attend and testify in Superior Court.

• Eight (8) years of paid social service experience
  * AND 30 semester or 45 quarter credits in a Social Services discipline.
• A Master’s degree in social services, human services, behavioral sciences or any Master’s degree which includes 30 semester or 45 quarter credits in a Social Services discipline AND three (3) years of paid social service experience*.
• A Bachelor's degree in social services, human services, behavioral sciences or any Bachelor’s degree which…