Route Relief Driver

Our Full‑time Employees Enjoy
401K Plan Available
Pension
Medical, Dental, Vision, FSA/HSA
Life Insurance, Disability Insurance
Vacation, Sick Time, Holidays
Choice of Global Cash Card or Direct Deposit
Career Advancement
Learning & Development Opportunities
Inclusive and Diverse Team Environment
Safety Sensitive Position

The Route Relief/Utility RSR supports the Service Department in meeting our customers' needs through up‑selling/cross‑selling and providing superior customer service. Main duties include covering routes and performing service related tasks as required. Reports to the District Manager.

• 401(k) Plan – Available
• Pension
• Medical/Dental/Vision – available after waiting period
• Vacation & PTO – available after waiting period
• Medicare and other health benefits
• Global Cash Card or Direct Deposit
• Career Advancement and Learning & Development Opportunities
• Inclusive and Diverse Team Environment
• Safety Sensitive Position

• Perform all responsibilities of a Route Sales Representative and related tasks.
• Learn and support all routes. Run routes as needed for holidays, vacations or other vacancies.
• When not on a route, assist in rush deliveries, renewals, audits, training and any other tasks assigned by supervision.
• Solicit new customers, up‑sell/cross‑sell/sample all lines of service or product and ensure a profitable product mix.
• Actively participate in promotions and contests, training and audits.
• Follow company policies/procedures regarding new customers, managing customer needs and all aspects of service.
• Ensure customer loyalty and outstanding customer service. Build relationships, communicate openly, educate customers and proactively resolve concerns in cooperation with supervision.
• Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
• Handle and process customer payments. Keep route paperwork current.
• Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
• Monitor and report competitive activity. Keep service agreements current and renewed.
• Return from route and off‑load soiled textiles in the receiving area of the facility.
• Accurately prepare route paperwork and follow check‑in procedures.
• Follow written and verbal instructions and perform other tasks as directed by supervision.

• Support other service personnel as required by supervision.

• Have and maintain a valid Drivers License, CDL when applicable.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
• Recognize colors, sizes and types of product and count, add and subtract accurately.

• High School graduation or similar experience. Qualified driver’s license.

• Daily, by delivery vehicle within a route.

• Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
• Indoor and outdoor areas of a typical industrial facility.

• Physical Demands – sitting, grasping, driving, stooping, kneeling, reaching overhead, moving carts up to 500 lbs., lifting up to 75 lbs., standing, walking, writing, speaking, hearing.

Revised: 06/01/2021

Typical work schedule is Monday-Friday or Tuesday-Saturday, based on operational requirements. Some weekend work may be required as needed.

For a general description of benefits that are being offered for this position, please visit

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.